Benefits:

401(k)

Competitive salary

Flexible schedule

Free food & snacks

Health insurance

Paid time off

About Up Closets: Up Closets is one of the fastest-growing home service franchise brands in the custom storage space, offering premium closet, garage, pantry, and mudroom systems across the U.S. With a focus on thoughtful design, operational excellence, and a franchise-first culture, we empower entrepreneurs to scale a successful business with strong support behind them.

Position Summary: We’re looking for a passionate, high-performing Design & Sales Coach to support our growing network of franchise owners and their design teams. This role is responsible for training, coaching, and mentoring design consultants on our proven Sales Process, with the goal of improving close rates, average ticket size, and overall consultation performance. You’ll work closely with new and established franchisees to ensure consistency, confidence, and competence in delivering an exceptional in-home sales experience.

Key Responsibilities:

Lead onboarding training for new design consultants (virtual and in-person)

Deliver ongoing coaching sessions focused on closing techniques, design strategies, and objection handling

Conduct evaluations (virtual or on-site) to provide feedback and coaching in real time

Audit consultations and provide structured performance feedback

Work with the support team to refine sales processes, scripts, and training materials

Collaborate with marketing and operations teams to ensure sales strategies align with lead generation and capacity goals

Monitor KPIs such as close rate, average ticket, and consultation-to-sale ratios to identify coaching opportunities

Host sales workshops or webinars to share best practices across the network

Qualifications:

3+ years of experience in in-home sales (custom closets or home services preferred)

Experience coaching or managing sales teams strongly preferred

Strong understanding of consultative sales techniques

Excellent communication and presentation skills

Organized, self-motivated, and comfortable managing multiple training projects

Ability to travel for on-site coaching and training

Proficient in using CRM, virtual meeting platforms, and Google Workspace tools

Strong comfortability in using design software. May have experience in ClosetPro, CAD, or other design softwares