Benefits:
401(k) matching
Bonus based on performance
Opportunity for advancement
Competitive salary
Flexible schedule
Paid time off
Training & development
Job Title: Designated Manager – DHS 245D Program Location: New Brighton, Minnesota Employment Type: Full-Time Reports To: Managing Director
Job Summary
The Designated Manager oversees administration, leadership, and regulatory compliance for a DHS 245D licensed program providing home and community-based services to individuals with disabilities. This role ensures full compliance with Minnesota Statutes Chapter 245D and promotes high-quality, person-centered services that support independence, dignity, health, and choice.
The Manager supervises staff, ensures regulatory adherence, oversees service quality, manages budgets, and serves as a liaison with individuals served, families, counties, and regulatory agencies.
Key Responsibilities
Program Oversight & Compliance
Ensure compliance with DHS 245D standards and applicable state and federal regulations.
Maintain licensing documentation, policies, and procedures.
Conduct internal audits and implement corrective action plans.
Stay current on regulatory updates and best practices.
Service Delivery & Quality Assurance
Oversee development and review of ISPs, Support Plan Addendums, Abuse Prevention Plans, Positive Support Strategies, and related documentation.
Ensure services are person-centered, culturally responsive, and compliant.
Monitor health, safety, and service quality.
Collaborate with case managers, families, and community partners.
Track outcomes and implement improvements.
Staff Leadership & Development
Recruit, train, and supervise program staff.
Ensure staff meet DHS 245D training requirements.
Conduct evaluations and promote professional development.
Foster a positive, ethical, and compliant work culture.
Financial & Administrative Management
Develop and manage program budgets.
Monitor staffing ratios and program expenses.
Ensure accurate service documentation and billing compliance.
Advocacy & Collaboration
Advocate for individuals’ rights and dignity.
Address concerns from individuals and families.
Maintain strong relationships with counties and community partners.
Program Development
Identify growth and improvement opportunities.
Implement best practices in disability services.
Evaluate and enhance program effectiveness.
Required Qualifications
Education & Experience (one of the following):
Bachelor’s degree in a related field + 1 year full-time direct care experience; OR
Associate degree + 2 years direct care experience; OR
Postsecondary diploma + 3 years direct care experience; OR
50 hours relevant education + 4 years direct care experience under Designated Coordinator supervision.
Additional Requirements
Knowledge of DHS 245D regulations and person-centered planning.
DHS Background Study clearance.
CPR/First Aid certification (or willingness to obtain).
Proficiency in Microsoft Office and electronic client systems.
Preferred:
Supervisory experience in a 245D program.
Experience with compliance audits and corrective action plans.
Budget management experience.
Knowledge of MN Rules Chapter 9544.
Skills
Strong leadership, communication, organization, and problem-solving skills. Ability to manage multiple priorities and maintain a commitment to ethical, person-centered services.
Working Conditions
Office-based with travel to service sites. Ability to lift up to 25 lbs and stand/walk for extended periods.
Compensation & Benefits
Competitive pay, 401(k) match, PTO, professional development, and a supportive, mission-driven environment.
Qualified candidates meeting minimum requirements are encouraged to apply.