Job Description

WE’RE LOOKING FOR A TOP PERFORMING SALES ADMINISTRATOR TO JOIN OUR GROWING TEAM

WE’RE LOOKING FOR A HIGH ENERGY, CUSTOMER-FOCUSED, SALES ADMINISTRATION PROFESSIONAL with a strong desire for continuous improvement, to join our team. In this highly visible role on the front lines, you’ll be the first point of contact for customers and trade partners, directly responsible for creating the ultimate first impression for the company.

Our customers and sales team will count on you for expert support and outstanding service, while helping customers select the perfect appliances for their homes. This role is ideal for candidates looking to advance their careers in sales, ecommerce and retail operations in a fast-growing organization.

IF YOU’RE DRIVEN BY THE IDEA OF …

• Taking on difficult challenges and finding creative solutions.
• Being the go-to resource for product information, customer data, order status, and all the little details that keep the team in sync and on track.
• Owning and taking full responsibility of complex projects from start to finish.
• Working at an exciting retail and ecommerce company where only YOU are the limiting factor in what you can achieve,

WE CAN’T WAIT TO SEE YOUR RESUME!

LEVEL OF PROFESSIONAL WORK EXPERIENCE ISN’T AS IMPORTANT AS AN ENTREPRENEURIAL SPIRIT, A LEARNING MINDSET, AND A DESIRE TO BE PART OF SOMETHING TRULY SPECIAL.

POSITION SUMMARY

AS A SALES ADMINISTRATOR / RECEPTIONIST, you’ll support our customers via in person showroom consultations, phone, email, and live web chat. With a genuine desire to provide the highest levels of service and value to our customers, you’ll proactively work with the sales team to decrease customer effort across all touchpoints.

WITH EXPERT PRIORITIZATION SKILLS, you’ll keep things running smoothly, pivoting between “mission critical” and “tasks that can wait,” transforming an endless to-do list into a list of accomplishments.

A NATURAL ORGANIZER WITH AN EYE FOR PROCESS IMPROVEMENT, you’ll find ways to make the sales team more effective, staying ahead of their needs, and with the foresight to avoid future problems.

YOU’RE FRIENDLY, WARM, AND GENEROUS in pitching in to support the success of the team and our customers.

KEY RESPONSIBILITIES

• Daily monitoring of phone and email and providing timely and thorough follow through.
• Data entry, records management, and maintenance of shared drives.
• Processing complex transactions including orders, estimates, returns, commissions, rebates, warranty and event registrations.

REQUIREMENTS

• Adaptable, versatile, quick learner
• Strong communication skills (verbal and written), clear, direct and succinct
• A great project manager, skilled at organizing, prioritizing and planning
• Resourceful problem-solver, able to improvise and think on your feet
• Exemplary time management skills and ability to work within a continually evolving environment
• Excellent computer skills, adept in CRM systems, Microsoft Office, Google Suite and other productivity apps
• Coachable, eager to develop new skills and grow professionally
• Willing to work nights and weekends as required
• Bachelor’s degree preferred

Company Description

Designer Appliances is the home of quality indoor and outdoor home appliances with an online presence and two retail stores. We are headquartered in Bedminster, NJ. At Designer Appliances, we inspire and enable customers to enjoy the daily pleasure of their home appliances. Our mission is to create a superb home environment with a carefully curated selection of premium home appliances for indoor and outdoor-kitchens.