**Desktop Support-ETS
Onsite
Vienna VA.
** Description : **
Needs to Have:**
- Work Independently or in a collaborative environment
- Customer Service Skills
- Hardware/Equipment Setup and Support Experience
- Windows 11 OS support and troubleshooting Experience
- Basic Networking Experience
**
Like to Have:**
- Security + or Degree related to the IT field or equivalent related work experience
- Printer Server Management Experience
- ServiceNow Experience
- Office 365 and TEAMs Experience
**
A Desktop Support Operator provides support to end-users by troubleshooting hardware and software issues related to desktop systems**
1. Proficiency in desktop support tools and techniques.
2. Strong problem-solving and communication skills