Desktop Support-ETS - (Onsite)

Shuvel Digital

Desktop Support-ETS - (Onsite)

Vienna, VA
Part Time
Paid
  • Responsibilities

    Greetings!

    Our client Navy Federal Credit Union is the world's largest credit union with over 10 million members, over $149 billion in assets, and over 23,000 employees.

    Our client is seeking an Desktop Support-ETS-15541-Onsite. You seem to have a rock-solid profile and your overall background seems to be a great match for the position.

    Please review the below information for clarity on the position description.

    Description :

    **
    Needs to Have:**

    • Work Independently or in a collaborative environment
    • Customer Service Skills
    • Hardware/Equipment Setup and Support Experience
    • Windows 11 OS support and troubleshooting Experience
    • Basic Networking Experience

    **
    Like to Have:**

    • Security + or Degree related to the IT field or equivalent related work experience
    • Printer Server Management Experience
    • ServiceNow Experience
    • Office 365 and TEAMs Experience

    **
    A Desktop Support Operator provides support to end-users by troubleshooting hardware and software issues related to desktop systems**

    1. Proficiency in desktop support tools and techniques.

    2. Strong problem-solving and communication skills