Desktop Support-ETS - (Onsite)

Shuvel Digital

Desktop Support-ETS - (Onsite)

Vienna, VA
Part Time
Paid
  • Responsibilities

    **Desktop Support-ETS
    Onsite
    Vienna VA.

    ** Description : **
    Needs to Have:**

    • Work Independently or in a collaborative environment
    • Customer Service Skills
    • Hardware/Equipment Setup and Support Experience
    • Windows 11 OS support and troubleshooting Experience
    • Basic Networking Experience

    **
    Like to Have:**

    • Security + or Degree related to the IT field or equivalent related work experience
    • Printer Server Management Experience
    • ServiceNow Experience
    • Office 365 and TEAMs Experience

    **
    A Desktop Support Operator provides support to end-users by troubleshooting hardware and software issues related to desktop systems**

    1. Proficiency in desktop support tools and techniques.

    2. Strong problem-solving and communication skills