Desktop Support Engineer

SpikeIT Global Solutions, Inc.

Desktop Support Engineer

Newark, NJ
Full Time
Paid
  • Responsibilities

    Job Description

    Job title: Desktop Engineer

    Location: Newark, NJ

    Job Responsibilities

    • Work as an engineer to implement new technologies into the digital workplace.
    • Plan, design, implement, and configure Active Directory and Group Policy in our domain environment.
    • Create and maintain Intune Policies and deployment scripts.
    • Participate in the application of security patches and updates to operating systems for Windows and MacOS.
    • Create and maintain Windows OS baseline images and test for compatibility on new hardware models.
    • Evaluate current operation practices for inefficiencies and recommend new tools or create scripts to increase efficiency.
    • Evaluate new software packages from various business units and prepare automated installation scripts for deployment.
    • Collaborate/ interact with users to gather technical requirements for the implementation of new technology solutions.
    • Keep abreast of new tools and technologies while taking part in the evaluation and recommendations for new or enhanced capabilities that could improve current platforms.
    • Participate in the 24x7 on-call rotation and planned maintenance activities after hours and on weekends when needed.

    Requirements

    • 2+ years of experience in managing enterprise desktops on a large scale (2000+ clients).
    • Thorough understanding of Active Directory; including GPO and DNS.
    • Experience managing desktop configuration polices via Intune.
    • Experience creating and updating Windows 10 desktop Images.
    • Well versed in windows scripting (PowerShell, Batch, VBS).
    • Experience with patch management software (BigFix, SCCM, Tanium).
    • Experience with Exchange Online, Office365, Teams, Azure AD and various cloud technologies.
    • Ability to deploy software packages using products such as Intune or SCCM.
    • Knowledge of MSI packages, including distribution, customization via transforms. (InstallShield Admin Studio experience preferred).
    • Experience with VMware Horizon VDI a plus.
    • Knowledge of Workspace One or Intune for managing Windows and Mobile devices.
  • Qualifications

    Additional Information

    All your information will be kept confidential according to EEO guidelines.