Top Required Skills & Years of Experience: At least 10 years' experience in the following:

• Knowledge of computer software, operating systems, hardware and networking is required
• Experience with Microsoft Active Directory is required.
• Hardware and software troubleshooting skills are required
• Able to work in a team as well as independently
• Experienced in providing professional and courteous customer service is required

Other required Skills:

• Excellent verbal and written communication skills is preferred
• Three or more years relevant work experience with Windows 10/11 is preferred.
• Two or more years relevant work experience with OSX is preferred.
• Experience and knowledge of computer security is preferred.

Candidate must be a CURRENT WI resident. No relocation allowed. This role is 100% On-site in Madison.