Job Title: Desktop Support (PC/LAN Technician I) Job Code: AZ 2437 Client: Maricopa County – Information Technology Location: Phoenix, AZ (Onsite) Duration: Long-term contract

Position Overview

Maricopa County is seeking PC/LAN Technicians to support a large-scale Desktop Refresh Program for the Judicial Branch. This role involves deploying and replacing desktop/laptop systems, providing onsite technical support, and ensuring smooth rollout of IT equipment across multiple facilities.

Key Responsibilities

Deploy and configure desktop and laptop computers

Perform system imaging, workstation setup, and hardware replacement

Install peripherals including monitors, docking stations, and printers

Provide onsite technical support to end users during deployment activities

Perform basic troubleshooting for hardware, software, and connectivity issues

Track inventory and update ticketing and asset management systems

Follow deployment schedules and ensure timely rollout completion

Maintain accurate documentation of completed work

Travel to various Judicial Branch locations within Maricopa County

Required Skills & Experience

Minimum 3+ years of experience in:

Desktop support

Computer deployment

Technical support or related IT field

Experience deploying and configuring Windows desktop and laptop systems

Basic knowledge of imaging and deployment processes

Experience setting up peripherals and workstation components

Strong customer service and communication skills

Ability to work independently and in a team environment

Ability to lift and move computer equipment

Reliable transportation for travel within the county

Preferred Qualifications

Experience in large-scale PC refresh or deployment projects

Experience with tools such as:

SCCM, MDT, Intune, Autopilot

Experience in enterprise, government, or public sector environments

Knowledge of Active Directory and basic networking troubleshooting

Experience with asset tracking and inventory systems

Primary Skills

Desktop Support, PC Deployment, Imaging, Windows Systems, Hardware Setup, Troubleshooting, Customer Support