Development Operations Coordinator

Plummer Youth Promise

Development Operations Coordinator

Salem, MA
Part Time
Paid
  • Responsibilities

    Benefits:

    Dental insurance

    Free food & snacks

    Health insurance

    Paid time off

    Vision insurance

    Wellness resources

    Help Create Brighter Futures for Youth

    At Plummer Youth Promise, we believe every young person deserves the opportunity to build permanent, supportive relationships and achieve lifelong success. For more than 170 years, we have partnered with youth and families to strengthen connections, build skills, and create pathways toward stability, belonging, and independence.

    We are seeking a detail-oriented and collaborative Development Operations Coordinator to support the operational and administrative functions that power our fundraising and communications efforts. This position is ideal for someone who enjoys working with data, improving systems, managing donor information, and helping a mission-driven organization maximize its impact.

    As a member of the Development & Communications Team, you will play a key role in maintaining donor data integrity, supporting stewardship efforts, producing meaningful reports, and ensuring the smooth operation of development systems and processes. This is an in person, part time, 24 hour per week role.

    What You'll Do

    Development Operations & Database Management

    Manage and maintain the Salesforce database, ensuring accuracy, consistency, and data integrity

    Process and track gifts and donations

    Ensure timely donor acknowledgments and stewardship activities

    Maintain fundraising dashboards and reporting tools

    Support implementation and ongoing management of the annual Development & Communications workplan

    Reporting & Analysis

    Produce regular and ad hoc fundraising reports, analyses, and data summaries

    Prepare and reconcile monthly, quarterly, and annual reports in collaboration with the Finance Team

    Monitor fundraising data and identify trends to support strategic decision-making

    Maintain reporting systems that provide actionable insights to leadership

    Process Improvement & Administrative Support

    Identify opportunities to improve workflows, reporting processes, and operational systems

    Develop and maintain policies, procedures, and standard operating practices related to development operations

    Support department administrative functions, including expense tracking and coordination support for the Director of Development & Communications

    Assist with additional development and communications projects as needed

    What We're Looking For

    Required Qualifications

    One to three years of experience in development operations, fundraising administration, nonprofit administration, or a related field

    Experience using Salesforce or a comparable donor database/CRM system

    Strong proficiency with Microsoft Office, including Excel, Word, Outlook, PowerPoint, and Teams

    Exceptional attention to detail and accuracy

    Strong organizational and time-management skills

    Ability to manage multiple priorities and meet deadlines

    Strong analytical and problem-solving skills

    Excellent written and verbal communication skills

    Ability to collaborate effectively across teams

    Commitment to diversity, equity, inclusion, and belonging

    Passion for the mission of Plummer Youth Promise

    Preferred Qualifications

    Experience working in a nonprofit development or fundraising environment

    Experience creating reports, dashboards, and fundraising analytics

    Familiarity with donor stewardship and gift processing best practices

    Why Join Plummer Youth Promise?

    At Plummer Youth Promise, our work is rooted in the belief that every young person deserves the opportunity to thrive. We are committed to creating a workplace where employees feel supported, valued, and connected to a meaningful mission.

    Our values include:

    Dignity

    Compassion

    Integrity

    Teamwork

    Learning

    Resilience

    Joy

    What We Offer

    Flexible part-time schedule

    Collaborative and mission-driven work environment

    Opportunities to contribute directly to organizational growth and impact

    Professional development opportunities

    The chance to make a meaningful difference in the lives of youth and families

    Working Conditions

    Valid Massachusetts driver's license with an acceptable driving record

    Access to a registered and insured vehicle

    Ability to meet the visual and auditory requirements necessary to perform essential job functions

    Ability to safely navigate stairs

    Ability to bend, reach, move, and occasionally lift up to 20 pounds

    Equal Opportunity Employer

    Plummer Youth Promise is an Equal Opportunity Employer committed to building a diverse and inclusive workforce. We encourage applicants from all backgrounds, experiences, and identities to apply.

    Ready to Apply?

    If you are excited about using your organizational, analytical, and operational skills to support a mission that changes lives, we encourage you to submit your application today. Join us in helping youth and families build brighter futures.