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DevOps Engineer

DevonWay

DevOps Engineer

San Francisco, CA
Full Time
Paid
  • Responsibilities

    Job Description

    POSITION

    DevonWay’s customers run in our US and EU hosted environments as well as in on-premise customer-hosted environments. We are looking for a DevOps Engineer to help us develop, maintain, and improve these and future environments.

    On a daily or weekly basis, the DevOps Engineer will interface with Engineering, Delivery, and Account Services to troubleshoot issues, respond to customer requirements, perform upgrades, and much more.

    The DevOps Engineer reports directly to the VP of Technical Operations. Limited travel, domestically and internationally, is to be expected once COVID travel restrictions are lifted.

    LOCATION

    Any DevonWay US office (remote during COVID-19)

    KEY AREAS OF RESPONSIBILITY:

    · Support, maintain, and configure our on-premise and hosted environments, including servers, databases, software, security, disaster recovery, and networks

    · Implement tools and scripts to automate much of the above

    · Perform troubleshooting in response to automated alerts or reported issues

    · Participate in the on-call rotation

    · Help with tasks related to setting up new customers, both on-premise and hosted

    · Actively participate in improving our tools, alerts, processes, and documentation in order to maintain 99.99%+ uptime and the most secure environment possible

    REQUIREMENTS:

    · A bachelor’s or master’s degree in an engineering, computer science, or related field

    · Excellent problem-solving and communication skills

    · Experience with the following technologies is required:

    o Microsoft Windows Server

    o Windows Group Policy

    o Java servlet containers

    o Amazon Web Services

    o Proficiency in a high-level scripting language like PowerShell, Python, or Perl (PowerShell preferred)

    · Experience with one or more of the following technologies is desired:

    o Jenkins, Bamboo, or other continuous integration technologies

    o DISA STIG / CIS hardened environments

    o Storage systems

    o Networking

    o Load balancers

    o Microsoft SQL Server

    o Writing and Tuning SQL

    o Vulnerability and penetration testing tools

    o Telemetry systems

    o SMTP mail servers

    · Calm under high pressure situations, such as during an unplanned downtime

    · Team- and customer-oriented; ethical; fair

    · Smart; able to quickly learn new concepts

    · Ability to pass a criminal background check

    · US citizen or permanent resident

    Company Information: DevonWay, Inc., http://www.devonway.com

    Company Description

    Founded in 2005, DevonWay is a software company headquartered in San Francisco, with satellite offices in Salt Lake City, Portland, Charlotte, and Munich. Our products help large organizations in high-reliability industries work better, safer, and more efficiently. Some of our customers include the U.S. Department of Energy, GE Healthcare, Los Alamos National Lab, EDF Energy, and Biogen. We are a small company with about fifty employees. Our average tenure is over 7 years and we have a 100% customer renewal rate, two metrics that illustrate better than any other our strong, supportive culture that values our customers and each other above all else. DevonWay is also a certified ISO 9001:2015 company.