QUALITY ENGINEER POSITION (CONTRACT-TO-HIRE) IN CHICAGO, IL

We are currently looking for seasoned Quality Engineer responsible for executing and administering programs to drive quality improvement and customer satisfaction. This includes customer complaints and participating in projects focused on improving product and process quality.Ideal candidate should be excellent in analytical and problem solving skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Utilizing Lean and Six Sigma disciplines --ensure the problem solving effort has effective containment, root cause analysis, corrective action, validation, control and prevent recurrence of customer and supplier complaints when identified as processor in the Customer Complaint Management System (CCMS) in SAP.
• Communicate with customers, suppliers and internal personnel to aid in the resolution of complaints using the customer’s format when required.
• Use process and data driven analysis to assist with focused projects to improve quality and customer satisfaction. Assist in collection of data to identify trends and drive changes to create a preventative culture.
• Participate in projects to improve key quality metrics, i.e.: FTQ (First Time Quality), Customer complaints
• Establish, follow, and improve quality policies, procedures, instructions and methods also, assist with the deployment of Quality Initiatives.

QUALIFICATIONS:

• Degree, Chemistry or Engineering degree preferred.
• 2+ years in a manufacturing environment with quality experience, automotive industry preferred.
• Understanding of TS 6949and ISO 900 requirements with practical application in the automotive industry.
• Ability to communicate effectively across all levels of the organization.
• Ability to perform multiple tasks and the ability to effectively manage time.
• Skilled in Microsoft Office suite and SAP.

Devoted Placement provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Devoted Placement complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.