Job Description
DialedIn Solutions is a fast growing company with a focus on its employees and strong customer service. We are looking for a CUSTOMER CARE REPRESENTATIVE for our great office in downtown San Diego. You can earn up to $15 per hour and DialedIn Solutions offers remote working options to help employees save time and money.
We will support you to improve your ability to help people and communicate clearly. If you like to be rewarded for performance, you will love working with the DialedIn Solutions team. The MISSION of the role is to improve customers’ satisfaction through tailored interactions related to their goals and product needs; the OUTCOMES EXPECTED are time spent with customers, save rates, and quality of processing.
As a Customer Care Representative, you will have an opportunity to:
An ideal candidate will have:
What we expect within two weeks of hire date:
Our team is available for clients from 5 AM to 5 PM Monday though Friday as well as 8 AM to 2 PM on Saturday and Sunday. The training schedule is 7 AM till 3 PM and the working schedule will vary based on the needs of our customers.
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