Location: Tampa, FL Schedule: Full-Time – Monday–Friday, 8 am to 5 pm Work Model: 100% Remote | Must Reside Near the Tampa Market Pay: $20.00–$26.00 per hour Benefits: Medical, Dental, Vision, PTO, 401(k) + more

Help Keep Home Dialysis Operations Moving – From Behind the Scenes

Behind every successful home dialysis program is accurate information, timely follow-through, and strong administrative support.

We are seeking an experienced Dialysis Administrative Assistant to support the day-to-day administrative and regulatory needs of a growing home dialysis program. This role is ideal for someone who understands the dialysis environment and enjoys keeping patient information, documentation, reporting requirements, and operational details organized and moving forward.

Unlike a traditional front-desk administrative position, this role focuses on supporting Home Hemodialysis (HHD) and Peritoneal Dialysis (PD) operations. You will work closely with clinical and operational team members while helping maintain the administrative processes that allow them to remain focused on patient care.

Experience with EQRS (formerly CROWNWeb) is highly valued.

Why Dialysis Administrative Professionals Choose This Role

100% remote work environment

Monday–Friday schedule

Opportunity to apply your dialysis experience outside of a traditional clinic setting

Support a growing Home Hemodialysis (HHD) and Peritoneal Dialysis (PD) program

Work closely with experienced dialysis clinical and operational professionals

Greater independence and ownership of administrative responsibilities

Opportunity to use and expand your EQRS/CROWNWeb knowledge

Competitive pay based on directly relevant dialysis and EQRS experience

Key Responsibilities

Provide administrative support for Home Hemodialysis (HHD) and Peritoneal Dialysis (PD) operations

Support new patient onboarding, enrollment, transitions, and discharge-related administrative processes

Enter, update, review, and maintain patient information in EQRS (formerly CROWNWeb) based on assigned responsibilities and training

Assist with tracking and processing CMS-2728, CMS-2746, and other applicable ESRD documentation

Monitor required documentation and follow up on missing or incomplete information

Maintain accurate patient census information and assist with identifying and reconciling discrepancies

Maintain organized electronic patient records and documentation

Assist with patient referrals, intake documentation, insurance information, and authorization-related administrative processes

Coordinate with nurses, providers, clinical leadership, and other team members to obtain required information and documentation

Track administrative and regulatory deadlines and follow up on outstanding items

Assist with medical record reviews, audits, survey preparation, and other compliance-related activities

Document and maintain information accurately within applicable EMR/EHR and other electronic systems

Maintain patient confidentiality and comply with HIPAA, organizational policies, and applicable regulatory requirements

Provide additional administrative and operational support as needed

Qualifications

Required

Minimum 1 year of prior administrative experience in a dialysis setting

High School Diploma or GED

Working knowledge of dialysis terminology and patient administrative processes

Experience using Electronic Medical Records (EMR/EHR) systems

Strong computer skills and proficiency with Microsoft Office and web-based applications

Strong attention to detail and ability to maintain accurate records

Strong organizational and time-management skills

Ability to prioritize multiple assignments and consistently meet deadlines

Strong written and verbal communication skills

Ability to work independently and effectively in a 100% remote environment

Ability to maintain confidentiality of patient information and comply with HIPAA requirements

Must reside in or near the Tampa, Florida market

Preferred

Hands-on experience with EQRS and/or CROWNWeb

Experience with CMS-2728 and CMS-2746 forms and processes

Administrative experience supporting Home Hemodialysis (HHD) and/or Peritoneal Dialysis (PD)

Experience with dialysis patient onboarding, enrollment, transitions, discharge processes, and patient census management

Experience with patient referrals, insurance verification, and/or authorization processes

Experience preparing or maintaining documentation for dialysis audits or regulatory surveys

Previous experience with a large dialysis organization or home dialysis program

Comprehensive Benefits Package

Medical, Dental, and Vision Insurance

Paid Time Off (PTO)

Paid Holidays

401(k) Retirement Savings Plan

Hourly pay: $20.00–$26.00 per hour, based on qualifications and directly relevant experience

100% remote work environment

Ready to Apply?

If you're an experienced dialysis administrative professional who takes pride in accuracy, organization, and keeping important details from falling through the cracks — we'd love to meet you.

Apply today and bring your dialysis experience to a growing home dialysis program where strong administrative support makes a meaningful difference.

Searchable Titles

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This is a remote position.