Job Description

COMPANY OVERVIEW:

We are a locally owned and operated HOA Management Company in San Antonio Texas. We manage Homeowners Associations in the San Antonio and surrounding areas. Our dedicated staff provide excellent customer service to the HOA’s we manage to ensure the neighborhoods not only look nice, but also retain the highest resale value on their homes. Our commitment is to Think Pride with every interaction we have.

POSITION SUMMARY:

The ADMINISTRATIVE ASSISTANT interacts with DAMC Managers, other Administrative Assistants, and homeowners on a daily basis to complete a multitude of tasks that arise daily. This specific position is for a collections specialist.

PERSONALITY CHARACTERISTICS:

We are looking for a dynamic individual. One who is a self-starter with a positive “can do” attitude. One who can correspond well, both verbally and written and can multitask to excel in meeting the challenges that each day brings. The role will require time management and accountability to handle the workload.

LIST OF RESPONSIBILITIES:

· Provides Assistance to Association Managers.

· Answers phone calls from homeowners making inquiries.

· Responsible for collection portfolio for multiple Managers of the Homeowners Association.

· Manages the workflow and processes collection letters for past due assessments.

· Sets up payment plans and monitors them monthly.

· Prepares accounts to be sent to Association Attorney.

· Any other administrative/clerical task as assigned.

LIST OF JOB REQUIREMENTS:

· 2 years- experience working for an HOA Management Company, or equivalent in collections role.

· Prior customer service experience.

· Good work ethic with a great attitude and ability to work either individually or on a team.

We will consider someone without the above experience if you are a dynamic individual who feels this type of work would be interesting and challenging and you have the aptitude to learn.

Company Description

Largest locally owned and operated Association Management company in San Antonio.