WHAT WE'LL BRING:

At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day. Come be a part of our team - you’ll work with great people, pioneering products, and cutting-edge technology.

WHAT YOU'LL BRING:

• 2+ years job experience in technology-related field or equivalent academic experience

• College degree or equivalent experience

• Background in research and compliance

• Experience with search engine platforms

• Familiarity with Microsoft Office (Outlook and Excel in particular)

• Strong internet research skills

• Devoted team player with commitment to meeting deadlines

• Able to learn quickly and follow instructions with minimal supervision

WE'D LOVE TO SEE:

• Experience with customer service highly preferred

• Foreign language skills highly preferred

IMPACT YOU'LL MAKE:

• Review global companies and websites in various languages for compliance with applicable regulatory law

• Become a subject matter expert in applicable regulatory law as it pertains to program requirements

• Interact directly with customers daily and in a timely manner to answer inquiries and resolve issues

• Handle customer complaints by providing appropriate responses and solutions

• Make clear and accurate reporting decisions per program standards

• Identify and provide solutions to customer trends and pain points affecting customer experience

• Work tandemly with team to problem-solve and meet strict deadlines

• Demonstrate strong attention to detail and ability to follow instructions

• Provide findings and feedback to team, clients, and others within G2

• Attend regular team, client, and company meetings

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.

During the COVID-19 pandemic, TransUnion has several safety protocols in place to protect associates, customers, and visitors. You may be required to be fully vaccinated against COVID-19 as a condition of employment and/or to participate in certain work-related activities. Exemption is available to qualified candidates as a reasonable accommodation.

TransUnion is a global information and insights company that makes trust possible between businesses and consumers, by ensuring that each consumer is reliably and safely represented in the marketplace.

Because of our work, organizations can better understand consumers in order to make more informed decisions and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools, and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve.