Job Description

This role supports a U.S.-based consumer banking organization that offers a broad range of banking, payments, lending, and investment services. The team focuses on digital sales transformation and enhancing the experience of existing customers. The individual will manage cross-sell and merchandising strategies for existing customers across travel, spend, and loyalty card products.

• Define and lead the end-to-end digital commerce roadmap and strategy for existing customers
• Own offer placement and merchandising strategy, supported by data-driven insights
• Use analytics and performance data to guide optimization, personalization, and agile test-and-learn initiatives
• Identify and recommend new features and experiences to increase engagement and loyalty
• Drive year-over-year growth across key metrics such as customer visits and engagement
• Define, track, and analyze KPIs to measure platform performance against goals
• Lead experimentation and innovation efforts to continuously increase customer value
• Partner cross-functionally with marketing, product, analytics, technology, operations, and risk teams to achieve business objectives

Qualifications

• 6-10 years of experience in ecommerce leading strategy and execution preferred.
• Knowledge of Digital sales and revenue drivers, Placement & Merchandizing strategy, marketing performance insight and Analytics dashboards.
• Demonstrated customer centricity to shape solutions and meet financial goals.
• Drive innovation through Digital experience by leveraging analytics.

** Education:**

• Bachelor’s/University degree, Master’s degree preferred

Additional Information

This role is not eligible for immigration sponsorship.

Pay range for this position is $55 - $65 per hour. Actual compensation within the range will be dependent on several factors including but not limited to relevant experience, skills, certifications, training, and location. It is not typical for an individual to be hired at or near the top of the range and determining factors for compensation are considered for each individual circumstance. BLEND360 also offers a competitive benefits program to meet the health and financial well-being of our team and their families. You can look forward to a range of benefits including medical, dental, vision, 401K, PTO, commuter benefits, spending accounts, life insurance, disability coverage, and EAPs. __

A diverse workforce is a strong workforce
To deliver growth at BLEND360 and for our clients, we believe we have a responsibility and unique opportunity to positively impact the workforce. Diversity has played a critical role in our history, our growth, and continues to have a profound impact on our success. We are determined to have equality in the workplace, within our team and as an extension of our clients’ team.

This is not the work of the moment, and this requires continued learning and purposeful actions. We are investing resources to understand and improve the sourcing, selection, and retention of the talent we hire, and ultimately the workforce we provide for our clients. We will communicate our journey in the spirit of transparency and shared learning.