Job Title:Company Success Coordinator

Job Type: Full-Time

Location: Colorado Springs, CO, Onsite, M-F

Restriction: This opportunity is for candidates residing in or relocating to Colorado Springs, CO

Compensation: $50,000 Annually + Benefits

Intero Digital is seeking a Company Success Coordinator to join our team of fun-spirited, hardworking, innovative-thinking individuals. If you thrive in a positive, energetic, and driven environment, this is the place for you.

We’re looking for someone who likes repetitive work and doesn’t mind doing all the little things behind the scenes that keep an office running. This position requires you to be able to roll with the punches, keep up with our fast-paced office culture, and take the lead on projects and tasks.

This position is full-time, in-office (not remote/not work from home), on an 8–5 schedule, Monday through Friday, at our Headquarters in Colorado Springs, CO.

To be qualified to apply, you must possess the following skills and experience:

• Extremely Organized and Detail-Oriented

• Multi-Tasker

• Team Player

• Professional Communication

• Accurate Reporting

• Good with Excel and PowerPoint

• Administrative Duties

• Able to Work Independently with Minimal Supervision

• Project Management

• Personal Organization

• Maintaining Confidentiality

• Salesforce and/or monday.com Experience (preferred but not required)

Duties include (but are not limited to):

• Sit at the front desk, greeting vendors, clients, prospects, and employees.

• Dedicated lunch time is not between 12 and 1, as we would want you at the desk to receive lunch deliveries at that time.

• Answer phones (all calls for our six divisions come in through your line).

• Lead distribution and tracking.

• Office administration duties.

• Email administration.

• Assist the training team with administrative/organizational work for training classes.

• Content Management Backup: Assist our content manager with reviewing content requests, ordering content pieces from content writers, and distributing returned content pieces.

• Light cleaning and keeping rooms organized: front desk, front kitchen, family kitchen, all conference rooms, storage rooms.

• Snack Shack: Managing the budget, ordering, and stocking the snack shack.

• Ordering office supplies, both online and in person (at Costco/Home Depot).

• Occasional Errands: Example: Costco for supplies, Post Office/FedEx for shipping, picking up ice/drinks for the beer cart or other events, depositing checks at the bank, etc.

• Help with event planning/organizing, both internal and external to the company.

• Order in food, set up rooms for customers, or host large internal meetings.

• Create spreadsheets and PowerPoints.

• Assist on project work and organizational items.

• Inventory Tracking: Assist with photos and numbering systems for new equipment and track who has what equipment.

• Become proficient in Salesforce to understand basic reporting and some data entry.

• Become proficient in monday.com to understand basic reporting and data entry.

• May attend meetings and track meeting action items.

• Send out thank-you cards to new clients.

• Take company photos.

• Create and maintain reports.

• Update and maintain SOPs (Standard Operating Procedures) for your position.

• Assist with Credentials Management: Check incoming credentials from clients on a variety of platforms (Facebook, Instagram, Google, WordPress, etc.) to ensure they work and add them to our secure password management system.

• Assist with Reporting Dashboards: Create and modify KPI dashboards using our reporting platform, DashThis, communicate with our DashThis representative, and quality check the dashboards of the dashboards team.

• Basic troubleshooting of computer issues and project management of IT support tickets.

• Willing to help out and take on other duties as assigned.

Since you will be handling confidential information (like client credentials), you must be able to pass a background check. A Microsoft PowerPoint and Excel test will be given prior to employment to assess the ability to perform functions.

Intero Digital’s Mission:

To be an innovative digital marketing agency that improves every client’s business, each of our employees’ lives, and impacts our community in a positive way.

About Intero Digital:

In 1996 (before most people even knew what a search engine was), Intero Digital wasn’t a brand or even a company. It was one man, Greg Walthour, in his garage. Since then, Intero Digital has grown from just offering SEO services to also offering SEM, Social Media, Video, Email Marketing, Amazon services, and more. We’ve been ranked as the Top 1% of Digital Marketing Agencies in the nation, listed on the Fastest Growing Companies in America two years in a row, voted the top place to work, are a Google Premier Partner, and show no signs of slowing down.

Hey, Google was made in a garage, so we must be doing something right.

Our culture Is much more than the "stuff" we have here. It’s about our biggest asset, the people! We are a bunch of nerds who are passionate about helping our clients and digital marketing. Our people are our greatest strength, and we treat them as such. Like a big group? Prefer independence? We’ll find a team dynamic that works best for you. Want opportunities? Being in Inc.’s 5000 Fastest Growing Firms numerous times means you definitely have room to grow.

But hey… we've got stuff too. We’re known to bring out a cart filled with certain types of beverages on Fridays. We may break out the Cornhole boards from time to time. It’s possible we take ping pong pretty seriously, too. Rock Band, Mortal Kombat, and Smash Bros. have appeared once or twice. Spontaneous pinata destruction isn’t unheard of either. Competitive field days, escape rooms, and festivities? We've got them! Hey, work is important, but it’s not the only thing in life.

Benefits:

• 401(k) Matching

• Dental Insurance

• Disability Insurance

• Employee Assistance Program

• Flexible Spending Account

• Health Insurance

• Health Savings Account

• Life Insurance

• Paid Time Off

• Parental Leave

• Referral Program

• Vision Insurance