DIGITALPATH IS HIRING! WE ARE SEEKING A DYNAMIC AND CUSTOMER SERVICE ORIENTED SCHEDULER. 

ABOUT US:

DigitalPath, Inc. is growing and thriving in the communities of Northern California! We are the leader in providing high-speed internet to thousands of rural customers. We are proud to partner with the State of California, CalFire, and other large corporations that are involved in providing both prevention and response technology for California wildfire emergencies. Our mission is to bring a faster, more reliable service for customers that are typically unserved or underserviced by cable companies.

THE IDEAL CANDIDATE WILL BE SOMEONE THAT WILL:

• Promotes Digitalpath's core values along with promoting a positive and professional work environment by setting an example and communicating the core values and culture effectively to others. Ensure others are following the core values and fostering a positive and professional work environment.
• Schedules daily routes for Field Technicians
• Optimizes daily routes for the Field Technicians by organizing workflow of the technicians.
• Presents self in courteous and professional manner at all times.

A SUCCESSFUL CANDIDATE WILL HAVE:

• High School Diploma or equivalent.

• 1 year of experience in a fast-paced customer service and scheduling/dispatch related position.

• Strong computer skills with Office 365 and stand-alone applications such as, Excel, Word, Project, Access and PowerPoint and databases, as well as, Google Docs.

• Highly Organized and detail oriented.

• Ability to use good judgement in solving problems and make sound decisions.

• Capability of communicating effectively both orally and in writing.

• Able to communicate in a pleasant manner over the phone using proper grammar.

• Basic computer and typing skills.

• Competence in understanding, interpreting, and communicating procedures, policies, information, ideas, and instructions.

• Demonstrated efficiency prioritizing competing demands and deadlines in a fast – paced environment.

• Familiar with the Northern California region.

• Valid Driver's License

PHYSICAL REQUIREMENTS:

• This position requires you to work in an office utilizing a computer, telephone and other office equipment.
• While performing duties of this job, employee may be required to sit for prolonged periods while using a computer and keyboard and telephone.
• This job requires regular talking, hearing, standing, using your hands and fingers to grasp,, handle or feel, reaching with hands and arms. Specific vision requirements for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Will be required to satisfactorily complete a post offer pre-employment background check, physical, and drug/alcohol screening.

BENEFITS AND COMPENSATION INFORMATION

Starting compensation range is $18.00 - $20.00 per hour depending on experience.

DigitalPath offers a comprehensive benefits program to all eligible employees. Benefits include:

• Health and Dental group insurance,
• Life Insurance,
• Vision reimbursement program,
• Free Residential Internet Service (if you reside in the coverage area),
• 401k - currently 4% employer match,
• PTO, and Holiday pay.
• Employee Assistance Program (EAP)
• Medical benefits available on the 1st of month after your start date.

Our facilities include an on-site cafeteria with company lunches/parties, and a dedicated game room for employees to rest and refresh.