Role Overview

The Digital Sales Engineer bridges technical expertise and commercial delivery.
You'll work side-by-side with Inside Sales Reps to scope, design, and present customer solutions that align with Source 1's standards and the customer's goals.
You'll ensure everything we propose is technically sound, commercially viable, and ready to deliver.

You'll be involved from the qualification stage through to close — shaping proposals, validating technical detail, and supporting customer conversations with clarity and confidence.

Key Responsibilities

• Partner with Inside Sales from Stage 2 (qualification) onward to define and validate customer requirements.
• Design and document solutions covering Managed IT, Infrastructure, Cyber Security, Backup, and Cloud Services.
• Build accurate quotes and proposals in Quosal , ensuring technical and commercial alignment.
• Participate in customer calls or presentations to explain designs and address questions.
• Manage ad-hoc technical queries throughout proposal and negotiation stages.
• Collaborate with Delivery and Engineering to confirm scope accuracy and ensure a smooth handover to service activation.
• Maintain a current understanding of Source 1 services, pricing models, and competitive differentiators.
• Support continuous improvement by refining quoting tools and technical proposal content as the team scales.

Skills and Experience Required

• Minimum 2 years in a technical, engineering, or support role within Source 1 Solutions.
• Strong working knowledge of Source 1's core services: Service Desk, Infrastructure & Network Management, Backup & Recovery, and Cyber Security.
• Ability to translate technical details into clear, customer-focused language.
• Excellent communication and documentation skills — precision and clarity matter here.
• Strong attention to detail when scoping, quoting, and validating solutions.
• Comfortable operating in a fast-paced, collaborative environment with shared targets and deadlines.