Job Description

• Mediate and solve issues to meet client expectations
• Lead client discussions for budget, scope and schedules
• Collaborate with clients by sharing project management and process expertise
• Manage and refine overall communication flow
• Assess, prioritize and organize all daily deliverables
• Contribute to senior level meetings
• Escalate issues appropriately and professionally at all times
• Lead an effective discussion, ensuring that it stays on track and leads to a solution, decision and next steps
• Provide meaningful feedback to your reports in a timely and sincere manner
• Share your project management experience with client
• Deliver info to traffic department and provide feedback to direct reports
• Identify opportunities to streamline processes in order to create efficiencies
• Oversee department leadership functions such as process refinement
• Implement departmental tools utilized by broader client team to manage deliverables
• Work closely with managers to develop interdepartmental initiatives
• New offline process training
• Provide daily process support and advice to junior staff
• Deliver constructive negative feedback and get positive results across all capabilities
• Collaborate with marketing to develop client-facing materials and presentations

Qualifications

• Four year degree (MBA preferred)
• 5-7 years experience
• Creative agency experience desired
• Demonstrated track record in outlining and facilitating development plans
• Consistent and articulate communication skills
• Strong understanding of team capabilities
• Deep familiarity with digital environment
• True understanding of direct reports’ needs
• Strong team building skills
• Ability to deliver instructions in a clear and concise manner
• Strong ability to provide proper documentation for cross-capabilities
• Skills to maintain a finished traffic portfolio relevant to all our audiences
• Demonstrated ability to guide continuous improvement to all project management capability within Digitas
• Candidate must be open to travel as needed

Got what it takes? We’d love to hear from you.

Additional Information

Digitas is an equal opportunity employer.