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Account Manager

Moxie

Account Manager

Atlanta, GA
Paid
  • Responsibilities

    Job Description

    POSITION PURPOSE

    The role of the Account Leadership Department – under which the Account Manager position falls – is to drive Moxie’s business forward and to provide alternative ways to innovate against the client’s objectives. The Account Manager supports the Account Director & VP in that mission across multiple segments on a large piece of business.

     

    MAJOR TASKS & RESPONSIBILITIES

    1. Work with clients to create and deliver strategy, business rules, and creative briefs for assigned campaigns

    2. Coordinate with Project Managers to have work routed through the creative and tech teams

    3. Consult with discipline leads and collaborate with other CRM, creative, and tech team members to build the best solutions for campaigns and projects

    4. Ensure the timely handoff of deliverables to client

    5. Perform “look-back” analysis on campaigns and programs - monthly, yearly and on an ad-hoc basis

    6. Keep accurate records of campaigns and campaign performance

    7. Accurately QA all deliverables being sent to client or being deployed to market

    8. Create and perform testing and optimization efforts for campaigns to systematically improve overall performance of current and future campaigns

    9. Work with Account Supervisor & Account Director to plan growth of each business segment assigned

    10. Help onboard, train and guide other team members as needed

    11. Other responsibilities as assigned

  • Qualifications

    Qualifications

    JOB REQUIREMENTS

    May require minimal overnight travel

     

    EDUCATION REQUIRED

    Bachelor’s degree

     

    YEARS OF RELEVANT EXPERIENCE

    Minimum of 2+ years of relevant experience – can include brand management, marketing, advertising, account management

     

    PREFERRED QUALIFICATIONS

    • Digital marketing background, especially within an agency environment

     

    KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES

    • Enthusiasts of the brand and category to which they’re assigned

    • Must be passionate about advertising and the digital space

    • Embody a competitive spirit for both Moxie, our clients, and doing innovative work

    • Tactful / diplomatic communicator

      • Internally and Externally

      • Formal written, informal written, verbal

      • Ability to communicate complex information in easy-to-understand terms

    • Some demonstrated experience in crisis and issue management

    • Skilled in presenting to mid-to-high level clients

    • Able to actively build and maintain good working relationships with clients and colleagues

    • Must be willing to go above and beyond to ensure client’s issues and requests are sufficiently resolved

    Additional Information

    All your information will be kept confidential according to EEO guidelines.