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Sr. Producer

Digitas Health

Sr. Producer

Philadelphia, PA
Full Time
Paid
  • Responsibilities

    Job Description

    JOB DESCRIPTION

    The Director is an account team’s production lead! Ultimately responsible for the delivery of high-quality deliverables that power client satisfaction, meet business requirements, and balance client and agency economics. The Director leads a multi-skill (ie online and offline) team of project managers. This person owns project definition, scope monitoring, budgeting & timing at the account level. Career-manages a team of direct reports.

    KEY RESPONSIBILITIES

    KNOWLEDGE

    • PM Approach: Ensures that the project management team utilizes a flexible project management approach
    • PM Technical Skills: Leads large teams to drive complex programs/campaigns to completion based on scope and budget. Well-versed in production needs; considered a specialist in multiple channels and understands other mediums well enough to be a strategic problem solver
    • Talent Selection: Demonstrates the ability to hire and retain highly capable people while cultivating diversity and career development
    • SOWs: Accountable for the accuracy of all team SOWs
    • Problem Solving: Team’s chief problem solver and talent choreographer
    • Agency process: Develops key operational tools (i.e. team or brand specific processes)
    • Growing Talent: Demonstrated ability to grow mid-level producer talent; able to effectively handle performance issues
    • Client finances: Collaborates (with Business Manager if available) to provide accurate and realistic cost-to-complete estimates and forecasts for assigned projects
    • Technology: Continuously learning technology. Advanced Microsoft Project and Excel ability. Solid understanding of today’s digital technologies

    STRATEGY

    • Resource allocation: Reviews all projects across account to resolve resource and skill requirements; drives resource allocation management; ensures the right resources are cast to the need
    • Project Plans: Accountable for account-level master project plan creation and management.
    • Process improvement: Proactively sees opportunities to adjust processes for efficiencies
    • Quality Control: Structures and leads project status reviews; leads cross-team post-mortem sessions
    • Advising: Partners with account/ marketing team to provide appropriate and consistent communication directly to client(s) in an effort to clearly manage expectations
    • Risk Management: Leads large teams to develop and manage risk mitigation plans

    TACTICS AND EXECUTION

    • Agency Cost Management: Vigilantly seeks to optimize both agency services and internal resources
    • Internal Relationships and Team Leadership: Collaborative business partner to team capability leads
    • Management: Responsible for the career development of others
    • Execution: Prioritizes work in progress (WIP) with production and account teams to pull work forward and break bottlenecks
    • Vendors: Point of escalation for vendor management concerns
    • Scope Definition: Scopes and estimates complex, multi-channel engagements
    • [Optional: add sentence or two specific to BU here]

    CLIENT RELATIONSHIP

    • Relationship: Client-facing lead on issues related to production and project management
    • Client knowledge: Understands the client’s business and plans projects accordingly
    • Passion: Demonstrates passion for the brands and our work
    • Accountability: Owns vendor/partner relationships
    • Problem Solving: Able to drive difficult or complex production discussions with client and facilitate resolution
    • New Business: Production lead on new business pitches; identifies upsell opportunities
    • Communication and Writing: Uses advanced interpersonal and listening skills. Solid written and presentation skills
  • Qualifications

    Qualifications

    QUALIFICATIONS

    • Professional presentation and client facing skills
    • Dynamic negotiation and conflict management skills
    • Advanced in Microsoft Office including Excel and Microsoft Project
    • Wide-ranging knowledge of digital
    • Knowledge of healthcare is a strong plus
    • Exhibits Integrity and Trust
    • Exhibits Self Development
    • Bachelors degree required
    • Demonstrates progression in level of responsibility within a professional project management environment
    • Agency or digital project experience required
    • Healthcare experience strongly preferred
    • Outstanding planning, coordination, management, and communication skills are required
    • Experience with risk management, change management, communications management

    Additional Information

    All your information will be kept confidential according to EEO guidelines.