Dining Room Manager

Shells Seafood Restaurant

Dining Room Manager

Tampa, FL
Full Time
Paid
  • Responsibilities

    Benefits:

    Health insurance

    Opportunity for advancement

    Training & development

    Company Overview

    Shells is a locally-owned restaurant that serves breakfast in a fun, no frills environment! We offer competitive wages; we can arrange flexible schedules for our team members still in school and we are growing and training/developing from within our ranks for those who are looking for a career in the industry!

    Benefits/Perks

    Weekly Pay

    Profit Sharing

    Mondays off

    Health Insurance

    Dental Insurance

    Vision Insurance

    Employee Meals

    Flexible Schedules

    Responsibilities

    Involved in initial interviews for all FOH potential Team Players

    Monitors and completes all FOH Training material, scheduling, reviews and testing for new hires

    Orders all FOH Training Materials

    Maintains all office supply levels- toner, rubber bands, copy paper etc.

    With GM, reviews all FOH Players performance levels monthly.

    Write FOH schedules for GM approval. Schedules must be complete and to GM’s by Wednesday for following week.

    During shift coordinates seating with Host Team for proper rotation and subsequent kitchen flow. Facilitates great ticket times and low stress BOH execution by pacing dining room seating

    Monitors table greet times, drink times etc. and coach’s server Team to accomplish Brand standards for guest service.

    Visits tables throughout to monitor food quality, drink quality, service levels and overall guest experience. Coach’s accordingly.

    Works with MOD to determine when to close server stations as business declines, assigns side work to servers as their stations close and holds Players accountable for completion of assigned duties.

    Resolves guest issues according to Shells Brand standards and in accordance with Brand culture.

    Takes server cash outs, records cash outs /tips on Shells cash out spreadsheet.

    At open, between shifts and at close inspects dining room for set ups, cleanliness, safety issues and resolves all concerns immediately

    Complete night cash outs, complete closing night paperwork, make drop deposit drop, count safe secure building and set alarm.

    Qualifications

    Previous experience in food service or other related fields

    Knowledge of common food safety practices

    Strong leadership qualities

    Ability to thrive in a fast-paced environment

    Excellent written and communication skills