Benefits:

401(k)

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Health insurance

Paid time off

Training & development

Vision insurance

Position Summary

The Dining Room Manager is responsible for delivering an exceptional, refined dining experience for our members and guests. This role leads all front-of-house dining operations with a hands-on, service-driven approach, ensuring personalized hospitality, seamless service execution, and consistent standards befitting a premier private club. The ideal candidate is a visible leader on the floor, passionate about service, and deeply committed to member satisfaction.

Key Responsibilities

Service & Member Experience

Serve as the primary ambassador of hospitality in the dining room, setting the tone for gracious, anticipatory service at all times

Build strong relationships with members, recognizing preferences and ensuring a personalized dining experience

Resolve member concerns promptly, professionally, and with discretion

Maintain the highest standards of service etiquette, presentation, and attentiveness

Leadership & Team Development

Lead, coach, and mentor all dining room staff to uphold service excellence

Conduct daily pre-shift meetings focused on service standards, menu knowledge, and member engagement

Train staff on fine dining service techniques, wine service, and club-specific service expectations

Foster a culture of accountability, teamwork, and pride in service

Operations & Standards

Oversee daily dining room operations to ensure smooth service flow and consistent execution

Enforce club service standards, policies, and procedures

Collaborate closely with the Assistant General Manager and culinary team to align service timing and presentation

Maintain proper staffing levels and assist with scheduling as needed

Ensure dining areas are impeccably maintained before, during, and after service

Financial & Administrative Support

Monitor labor efficiency while maintaining service quality

Assist with inventory controls for front-of-house supplies and beverages

Support departmental initiatives to enhance member satisfaction and operational performance

Qualifications

Minimum 1–3 years of dining room or front-of-house management experience, preferably in a private club, fine dining restaurant, or luxury hospitality environment

Strong knowledge of elevated service standards, wine service, and dining etiquette

Proven leadership skills with the ability to motivate and develop service professionals

Exceptional communication, organization, and problem-solving abilities

Professional demeanor with a genuine passion for hospitality and service excellence

Flexible schedule, including evenings, weekends, and holidays as required in a club environment

What We Offer

Opportunity to lead service in a prestigious private club setting

A culture focused on quality, consistency, and member satisfaction

Competitive compensation and benefits

Long-term growth potential within a professional hospitality organization