Benefits:

Bonus based on performance

Competitive salary

Paid time off

Employee discounts

Free food & snacks

Opportunity for advancement

Training & development

Location: Ellis County / Dallas–Fort Worth, TX Facility: Phoenix Residential

About the Role

We’re looking for a Direct Care Supervisor with backgrounds in juvenile detention, behavioral health, or residential treatment. This is a hands-on role working with youth (ages 6–17) with mental health behaviors/diagnosis or Intellectual Disabilities/Autism. You’ll ensure safety, provide structure, and support their treatment journey.

Full-Time Supervisor Pay - $23 and up depending on experience

Supervisor must be available for a flexible schedule, including evenings, weekends, holidays, and on-call rotations, to meet program and staffing needs

What You’ll Do

Supervise, train, coach, and evaluate direct care staff

Coordinate staff schedules, assign duties, and manage shift coverage

Provide support during crises and ensure staff adhere to behavior management protocols

Oversee daily routines, therapeutic activities, school involvement, and life-skills programming

Maintain compliance with juvenile justice standards, mental health regulations, and organizational policies

Conduct room checks, facility walkthroughs, and contraband prevention measures

Lead crisis response and oversee use of approved verbal and physical de-escalation strategies

What We’re Looking For

Bachelor’s degree in psychology, social work, criminal justice, or related field (some agencies accept experience in lieu of degree). 25+ years old (per state licensing requirements)

Minimum 3 years of supervisory experience in juvenile justice, residential treatment, or mental health direct care

Training/certification in crisis intervention required

Strong communication, problem-solving, and conflict-resolution skills

Valid driver’s license

Must pass FBI fingerprinting & drug test

Supervisor must be available for a flexible schedule, including evenings, weekends, holidays, and on-call rotations, to meet program and staffing needs

Why Phoenix Residential?

Competitive pay

Training provided, Professional Development (trauma-informed care, TBRI)

Clear path for advancement into supervisory roles

Join a mission-driven team making a real impact