Home Health Division – Bilingual (English/Spanish) Required

Dependable Health Services, Inc.

Dependable Health Services is seeking a compassionate and organized Bilingual DCW Coordinator to join our Home Health Division. If you’re driven by a passion for helping others and thrive in a supportive, fast-paced environment, we’d love to connect with you.

Why Join Us?

At Dependable Health Services, we are committed to delivering exceptional care and education across our community, especially to underserved and low-income populations. We offer a collaborative team culture, competitive pay, and a deep commitment to both our employees and those we serve.

Position Overview:

The Direct Care Worker (DCW) Coordinator manages all aspects of the Direct Care Worker Program. This includes onboarding, scheduling, training, competency oversight, documentation, and coordination with clinical staff to ensure quality and compliance. The DCW Coordinator also acts as a liaison with ALTCS case managers and ensures services meet authorization guidelines.

Key Responsibilities:

1. Maintain up-to-date schedules and availability for all DCWs

2. Communicate schedule changes and updates to DCWs

3. Review and verify timesheets for accuracy and timeliness

4. Monitor client census and update regularly

5. Coordinate staff assignments with Office Manager

6. Enter payroll data accurately and ensure timely compensation

7. Obtain service authorizations and ensure care delivery is within scope

8. Track and document DCW training, testing, and certification compliance

9. Assist with accurate billing and care management data entry

10. Ensure compliance with all AZ DCW regulations and reporting (OIG, SAM, APS)

11. Complete and submit Non-Provision of Service logs to ALTCS/DDD

12. Serve as on-call support outside of normal business hours for DCW-related issues

Requirements:

1. Bilingual in English and Spanish – Required

2. Strong organizational and communication skills

3. Ability to multitask in a high-volume, fast-paced setting

4. Commitment to teamwork and collaboration

5. Previous experience in home health or care coordination preferred

6. Willing to complete caregiver training if not already certified

This position reports to: Office Manager

Note: This job description is intended to provide a general overview of responsibilities. Additional duties may be assigned as needed.

If you’re looking for meaningful work with a mission-driven organization that values its people, apply today and join our Dependable team.

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