Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Direct Support Professional (Direct Care Worker)
Make a Difference Every Day
At Quality Connections, our Direct Support Professionals (DSPs) are the heart of what we do. DSPs provide compassionate, hands-on support to individuals with intellectual and developmental disabilities, helping them live safe, fulfilling, and independent lives in their homes and communities.
This role is more than a job — it is an opportunity to positively impact someone’s life every single day.
Position Summary
Direct Support Professionals provide daily care and support to individuals living in their homes or home-like settings. Staff assists with personal care, daily living skills, health monitoring, and community participation while promoting independence, dignity, and respect.
Key Responsibilities
Professional Expectations
Clock in and out on time using the company timekeeping system
Accurately document services provided during each shift
Report any changes in an individual's health, behavior, or environment to management promptly
Follow all agency policies, procedures, and state regulations
Personal Care & Health Support
Assist with personal hygiene, grooming, dressing, and feeding
Support mobility and ambulation as needed
Assist with toileting, including use of bedpans, urinals, or commode chairs when necessary
Monitor health and wellness and report concerns
Remind or assist with medication self-administration after proper training
Promoting Independence
Encourage individuals to build and maintain daily living skills
Support self-help activities and independence whenever possible
Foster positive and respectful relationships between housemates
Home Support
Maintain a clean, safe, and comfortable home environment
Perform light housekeeping duties including laundry, bed making, and cleaning
Assist with meal planning, grocery shopping, food preparation, and clean-up
Community Engagement
Accompany individuals to medical appointments and community activities
Transport individuals when required
Support participation in community events and daily activities
Safety & Well-Being
Ensure the safety and well-being of individuals at all times
Maintain a respectful, supportive, and positive environment
Additional Responsibilities
Perform other duties as assigned to support the individuals served
Qualifications
High School Diploma or GED (preferred or required depending on program)
Must be 18 years of age or older
Valid driver's license (for positions requiring transportation)
Ability to work in group home or home-like settings
Strong verbal and written communication skills
Ability to interact professionally with individuals served, coworkers, families, and outside professionals
Ability to perform physical job duties including bending, lifting, pushing, pulling, and standing or walking for extended periods
Required Training & Certifications
Employees must obtain and maintain all required certifications in accordance with state and program requirements, which may include:
Medication Administration
CPR / First Aid
Prevention and Support / Behavioral Training
Additional training required by Arizona state regulations or agency policy
The Impact of Your Work
As a Direct Support Professional, you help individuals:
✔ Live safely in their homes ✔ Build independence and life skills ✔ Participate in their community ✔ Experience dignity, respect, and support
Your work truly changes lives.