JOB SUMMARY

Support and assist Direct Sales Manager by managing the day-to-day activities of the Direct Sales Department.

MAJOR DUTIES AND RESPONSIBILITIES

• Actively and consistently support all efforts to simplify and enhance the customer experience

• Responsible for meeting and exceeding budgeted sales goals

• Supervise a team of Direct Sales staff and service partner personnel. Direct reports may include Sales Representatives as well as service partners. May also manage other sales resources as assigned

• Recruit, interview, hire and train Direct Sales staff

• Support of Direct Sales staff will consist of approximately 70% field work and 30% office work

• Communicate territory assignments to residential sales representatives

• Monitor the payroll process and ensure timely and accurate approval of all commissions payment

• Handle employee relation issues, including performance appraisals, coaching, safety training, etc.

• Assist with budget preparation and provide input on marketing issues and sales offers

• Perform other duties as requested by supervisor

REQUIRED QUALIFICATIONS

• Ability to read, write, speak and understand English

• Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle

• Ability to work outside for extended periods in any season and/or during inclement weather

• Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications

• Must be able to work evenings and weekends

• Occasionally required to work overtime as the business needs dictate

• Valid driver´s license, satisfactory driving record within Company required standards and auto insurance

PREFERRED QUALIFICATIONS

• Knowledge of Direct Sales practices

• Experience with consumer education of products and services

• Knowledge of cable or telecommunications services

• Related Work Experience

• Field and Office environment

• Outside field environment with exposure to inclement weather

• Travel as required

Physical Requirements

• Vision ability: close vision, peripheral vision, and ability to adjust focus

Mental Requirements

• Ability to complete documentation accurately

• Retirement savings/401K - Charter will provide a 100% match for every dollar you contribute, up to 6% of your eligible pay

• Unlimited Mileage Reimbursement - No limit compensation for miles driven while on the job

• Tuition Reimbursement - Earn your degree with our education assistance tuition reimbursement program available to all eligible associates

• Paid Time Off - Paid vacation, sick time and holidays/personal days

• Health & Welfare - Medical/Prescription Drug, Dental and Vision

• FREE CABLE!

Charter Communications, Inc. is a leading broadband connectivity company and cable operator serving more than 32 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice.