Job Summary

Direct Support Staff provide compassionate, hands-on support to individuals with disabilities and/or special needs. The role focuses on assisting individuals with daily living activities, promoting independence, ensuring safety, and supporting personal goals in home and community environments.

Key Responsibilities

Assist individuals with activities of daily living (ADLs) such as bathing, dressing, grooming, and toileting

Support meal preparation, feeding, and medication reminders

Provide community integration support, including transportation and participation in activities

Follow individual service plans (ISPs) and care plans

Maintain a safe, clean, and supportive environment

Monitor and document behaviors, progress, and incidents accurately

Use positive behavior support strategies when needed

Communicate effectively with supervisors, and care teams

Maintain confidentiality and comply with all agency policies and regulations

Required Qualifications

High school diploma or GED

Minimum 18 years of age

Ability to pass criminal background checks and reference verification

Reliable transportation and valid driver’s license

Ability to lift, reposition, and assist clients as needed

Strong communication skills and a caring, professional demeanor

Physical & Emotional Requirements

Ability to stand, walk, bend, and lift for extended periods

Ability to manage challenging behaviors calmly and professionally

Emotional resilience and compassion

Benefits

Purpose-driven work with real impact.

Competitive pay.

Supportive and respectful work environment.

Paid training and ongoing development.

Simple IRA retirement plan.

Equal Opportunity Statement

Helpful Hearts Health Services Inc. is an equal opportunity employer and does not discriminate based on race, color, religion, sex, age, disability, or any other protected status. We value diversity and are committed to creating an inclusive environment for all employees.