Job Description

TITLE: VOIP NETWORK ENGINEER 

TYPE: PERMANENT

LOCATION: CYPRESS, CA   

INDUSTRY: MANUFACTURING AND DISTRIBUTION

COMPANY INFO

Our client is a Fortune 500 company. They are a leader in their industry, manufacturing and distributing  discrete goods for the building industry.

·       Great company culture with emphasis on collaboration and team building 

·       Growth opportunity

·       Minimal outsourcing

JOB SUMMARY

The VOIP Network Engineer will contribute to the design, creation, and support of VoIP systems and architectures.  In addition, you will analyze current processes and procedures for possible improvement.

EXPERIENCE AND SKILLS NEEDED

·       Bachelor’s Degree or equivalent work experience in a related field required

·       5+ years’ experience in engineering and supporting large, carrier grade, multisite network deployments required

·       3+ years’ experience with telecom/data carrier provisioning, billing, and troubleshooting procedures required

·       2+ years of working experience with cisco unity, jabber, and contact center required

·       2+ years of experience with deploying and supporting collaboration tools using integrated voice, video, and data architectures required

·       Mid-level experience with Cisco Unified Communications Manager (Version 10.x or higher) required

·       Functional knowledge of core networking concepts required

·       Working knowledge and experience in layer 2 switching protocols: VLAN, STP, and 802.1Q required

·       5+ years’ experience with switch translations, session management, session border controllers, SIP Lines/Trunks, and media gateways preferred

·       5+ years’ technical knowledge of PSTN, VoIP, T1/PRI, MPLS, and systems inter-connectivity preferred

·       5+ years’ technical knowledge in H.323, SIP, & MGCP preferred

·       3+ years’ experience with software vendors such as Micro-call, Calabrio, and Akkadians preferred

·       3+ years’ experience with current best practices in IT standards, principles, and security practices preferred

·       3+ years’ experience supporting a multi-facility environment preferred 

·       Must be self-motivated and able to work independently, with minimal supervision and as part of a team

·       Detail oriented with excellent interpersonal communication skills

·       Excellent customer service skills

·       Strong written, verbal and presentation communication skills and ability to communicate at all levels within an organization

·       Familiar with database concepts and client/server concepts

·       Strong organizational skills and ability to multi-task in an enterprise business environment

·       Current CCNP and/or Voice certification preferred

·       Proficient technical documentation skills

·       Proficient Knowledge of TCP/IP, Ethernet technologies, IP routing, multicast, Unix/Linux systems, network security technologies and carrier network architectures

·       Basic knowledge working with Packet Analysis and network monitoring tools

·       Proficient hands-on technical knowledge in Cisco Unity and Call Center Express

Company Description

DirectedLINK is a leading national workforce solution firm offering strategic staffing solutions nationwide. We are a privately held minority-owned staffing, consulting, and workforce solutions provider. Our core business is staffing direct-hire, consulting, project management, temporary workforce, and contract to consult. With offices in California, Florida, and New York, our management team brings 80 years of expertise in Recruitment, Staffing. Consulting, & Talent Acquisition across multiple disciplines.