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VOIP Network Engineer

DirectedLINK

VOIP Network Engineer

Cypress, CA
Full Time
Paid
  • Responsibilities

    TITLE: VOIP NETWORK ENGINEER

    TYPE: PERMANENT

    LOCATION: CYPRESS, CA

    INDUSTRY: MANUFACTURING AND DISTRIBUTION

    •  5+ years’ experience in engineering and supporting large, carrier grade, multisite network deployments required

    •  3+ years’ experience with telecom/data carrier provisioning, billing, and troubleshooting procedures required

    •  2+ years of working experience with cisco unity, jabber, and contact center required

    •  2+ years of experience with deploying and supporting collaboration tools using integrated voice, video, and data architectures required

    •  Excellent customer service & communication skills

       

      Other:

      • Location: Cypress, CA
      • Permanent fulltime, Flexible remote work available
      • Up to 50% Travel required (will be less due to COVID)
      • No relocation package but willing to accept out-of-state candidates if they relocate at their own cost
        • Salary: $76.5 K-$110 K Annually
          • Plus annual bonus potential & other benefits (see attached summary)

             

        COMPANY INFO

        Our client is a Fortune 500 company. They are a leader in their industry, manufacturing and distributing discrete goods for the building industry.

        • Great company culture with emphasis on collaboration and team building
        • Growth opportunity
        • Minimal outsourcing

         

        JOB SUMMARY

        The VOIP Network Engineer is responsible for assisting the team with deployment, operations, maintenance and troubleshooting medium to high complexity application issues that may be network related.The Engineer will contribute to the design and creation of network systems and architectures.In addition, the Engineer will analyze current processes and procedures for possible improvement. The Engineer will also develop and maintain documentation of their assigned environment.

         

        REQUIRED & PREFERRED QUALIFICATIONS

        • Bachelors degree and/or current CCNP and/or Voice certification
        • 5+ years’ experience in engineering and supporting large, carrier grade, multisite network deployments required
        • 3+ years’ experience with telecom/data carrier provisioning, billing, and troubleshooting procedures required
        • 2+ years of working experience with cisco unity, jabber, and contact center required
        • 2+ years of experience with deploying and supporting collaboration tools using integrated voice, video, and data architectures required
        • Expert-level experience with Cisco Unified Communications Manager (Version 9.x or higher) required
        • Functional knowledge of core networking concepts required
        • Working knowledge and experience in layer 3 routing protocols: RIPv2, OSPF, EIGRP, and BGP required
        • 5+ years’ experience with switch translations, session management, session border controllers, SIP Lines/Trunks, and media gateways preferred
        • 5+ years’ technical knowledge of PSTN, VoIP, T1/PRI, MPLS, and systems inter-connectivity preferred
        • 5+ years’ technical knowledge in H.323, SIP, & MGCP preferred
        • 3+ years’ experience with software vendors such as Micro-call, Calabrio, and Akkadians preferred
        • 3+ years’ experience with current best practices in IT standards, principles, and security practices preferred
        • 3+ years’ experience supporting a multi-facility environment preferred
        • Proficient technical documentation skills
        • Proficient Knowledge of TCP/IP, Ethernet technologies, IP routing and routing protocols, multicast, Unix/Linux systems, network security technologies and carrier network architectures
        • Proficient knowledge working with Campus Core, WAN Routing and Switching
        • Basic knowledge working with Packet Analysis and network monitoring tools
        • Proficient hands-on technical knowledge in Cisco Unity and Call Center Express