Rate: $57.50 hour

Contract: to end of year

Job Description:

As member of ITSM development team build code and engineer solutions to meet delivery of ITSM projects / work items The developer will work with members of the ITSM team, internal customers and external vendors to develop, functional test, implement, document and deploy enhancements / fixes on SNOW platform Analyze business requirements to configure / develop / enable capabilities using SNOW platform

Skills:

Support the development and configuration on various areas including, but not limited to Service Portal, Service Catalog items, Incident, Problem, Change, Knowledge, Configuration Management (CMDB), Reporting / Performance Analytics Design and develop / configure workflows, forms, Develop Custom Scoped Apps. Use SCRUM / Agile methodologies, Formulate functional testing approach, test cases and document them, Support User Acceptance Tests and deploy code into Production in defined releases Participate / conduct code walkthroughs with other team members, develop coding standards. Support ServiceNow version upgrades Offer technical solutions to address complex requirements. Evaluate alternate solutions, identify the best option and implement the solution Analyse, troubleshoot, and fix identified SNOW system issues Provide on-call support when SNOW Production issues occur Ability to understand complex business needs and adapt appropriately Ability to learn and adapt to new technologies applicable to the ServiceNow platform