Job Description

• 5+ YEARS' EXPERIENCE IN ENGINEERING AND SUPPORTING LARGE, CARRIER GRADE, MULTISITE NETWORK DEPLOYMENTS REQUIRED

• 3+ YEARS' EXPERIENCE WITH TELECOM/DATA CARRIER PROVISIONING, BILLING, AND TROUBLESHOOTING PROCEDURES REQUIRED

• 2+ YEARS OF WORKING EXPERIENCE WITH CISCO UNITY, JABBER, AND CONTACT CENTER REQUIRED

• 2+ YEARS OF EXPERIENCE WITH DEPLOYING AND SUPPORTING COLLABORATION TOOLS USING INTEGRATED VOICE, VIDEO, AND DATA ARCHITECTURES REQUIRED

• EXCELLENT CUSTOMER SERVICE & COMMUNICATION SKILLS

• LOCATION: CYPRESS, CA

• PERMANENT FULLTIME, FLEXIBLE REMOTE WORK AVAILABLE

• NO H1

• UP TO 50% TRAVEL REQUIRED (WILL BE LESS DUE TO COVID)

• NO RELOCATION PACKAGE BUT WILLING TO ACCEPT OUT-OF-STATE CANDIDATES IF THEY RELOCATE AT THEIR OWN COST

JOB SUMMARY

The Network Engineer will contribute to the design, creation, AND SUPPORT of VoIP systems and architectures. In addition, the Network Engineer will analyze current processes and procedures for possible improvement.