Seeking Windows Migration Helpdesk Support Specialist to support our call center in Burbank.  Seeking candidates who have a passion to support.  

Do you love exploring technology?
Do you love helping people and sharing your knowledge?

If yes, we’ve got an exciting career opportunity for you, if you can:

• Effortlessly engage with callers, actively listen, analyze, and isolate tech issues
• Comfortable with Windows Migration and reimaging
• Multitask in systems while patiently providing step-by-step instructions
• Calmly provide conflict resolution and navigate customer situations
• Work independently with discipline and motivation to succeed in a virtual environment

Requirements

• 2 plus years of Windows Migration Support in a large company setting
• 1 plus year of reimaging
• High School Diploma, or equivalent
• Able to successfully pass a criminal background check
• Able to work on weekends as needed
• Excellent English written and verbal communication skills