Facilities Operations Director - Melrose, MA (onsite)

We are seeking a Director of Facilities Operations to lead and oversee the facilities management operations at Melrose Wakefield Hospital, a 174-bed hospital campus that functions jointly with Lawrence Memorial Hospital of Medford. As part of this two-campus healthcare system, Melrose Wakefield Hospital provides a full spectrum of inpatient and outpatient services, including general surgery, emergency care, interventional cardiovascular services, maternity, orthopedics, and more. It also serves as the region’s Level III Trauma Center.

What You'll Do:

• Direct daily operations of facilities management including HVAC, electrical, plumbing, and utilities.
• Oversee preventative maintenance and manage reactive repair workflows.
• Hire, train, and supervise a team of skilled tradespeople, professionals, and managers.
• Ensure compliance with all safety standards, regulatory requirements, and accreditation agencies.
• Partner with hospital leadership to support patient satisfaction and hospital performance goals.
• Manage budgets, service contracts, and vendor relationships.
• Oversee additional Sodexo services such as security, laundry, groundskeeping, or logistics, as needed.
• Collaborate with construction teams and oversee minor renovation projects when applicable.

What You Bring:

• Bachelor’s degree or equivalent experience in facilities management, engineering, or a related field.
• Minimum of 5 years of management experience in facilities operations, preferably in a healthcare setting.
• Minimum of 5 years of functional experience in trades such as HVAC, electrical, plumbing, or plant operations.
• Proven leadership skills and ability to manage multidisciplinary teams.
• Strong understanding of regulatory standards (e.g., Joint Commission, OSHA, NFPA).
• Excellent communication, organizational, and problem-solving skills.
• Ability to prioritize and manage multiple projects in a dynamic hospital environment.
• Commitment to safety, service quality, and continuous improvement.