Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Relocation bonus
Director Case Management
Location: Detroit, MI Job Type: Full-Time
Work Model: Onsite
The Director Case Management is responsible for overseeing utilization management, transition management, care coordination, compliance, and operational leadership of the hospital’s Case Management Department.
This leadership role drives hospital utilization performance improvement, denial prevention, patient throughput efficiency, regulatory compliance, and reimbursement optimization. The ideal candidate will possess strong acute hospital case management leadership experience with expertise in utilization review, payer management, care coordination, and interdisciplinary collaboration.
Work Environment
Hospital-based leadership role within a Level I Trauma Center
Fast-paced acute care environment
Collaboration with physicians, nursing leadership, finance, revenue cycle, ancillary teams, and executive leadership
Oversight of utilization management, transition planning, compliance, and care coordination
Data-driven operational improvement environment
Key Responsibilities
Department Operations & Leadership
Lead and oversee daily operations of the Case Management Department
Ensure effective patient throughput and reimbursement optimization
Maintain adequate staffing and skill mix across 7-day operations
Conduct staff competency evaluations and performance reviews
Lead departmental meetings, education sessions, and operational initiatives
Utilization Management
Implement and oversee the hospital Utilization Management Plan
Ensure accurate and timely medical necessity reviews in compliance with CMS and organizational policies
Monitor payer communications, authorizations, denials, and peer-to-peer review processes
Analyze Avoidable Days and utilization trends to drive performance improvement
Participate in Revenue Cycle and Medicare Performance Improvement initiatives
Transition Management & Care Coordination
Ensure timely transition planning assessments within 24 hours of admission
Monitor patient placement and discharge planning workflows
Support efficient sequencing of consults, procedures, and care delivery
Lead Complex Case Review and Patient Care Conference processes
Collaborate with interdisciplinary teams to optimize patient outcomes and throughput
Compliance & Regulatory Oversight
Ensure compliance with:
CMS Conditions of Participation
TJC Accreditation Standards
Federal and state regulations
Organizational policies
Implement and monitor compliance with Tenet Case Management practices
Support internal and external audit readiness activities
Education & Physician Engagement
Provide physician education regarding:
Medical necessity
Documentation accuracy
Regulatory compliance
Utilization performance
Educate case management staff and healthcare teams on progression of care and transition planning best practices
Must-Have Qualifications
Bachelor’s Degree in:
Nursing
Healthcare-related field OR
Master’s Degree in Social Work (MSW)
Active RN or LCSW/LMSW license
Minimum 3–5 years of acute hospital case management leadership experience
Strong experience with:
Utilization Management
Transition Management
Care Coordination
Denial Prevention
Patient Throughput
Revenue Cycle collaboration
Strong understanding of:
CMS Regulations
TJC Standards
Case Management compliance