JOB LEVEL
M60/P60
EMPLOYEE ROLE
People Manager

The Opportunity

This role will engage with customers, internal teams and executive leadership to aggregate , synt he size, and strategically communicate insights from Adobe’s priority customers across the extended D igital Experience network. Creating a virtual feedback loop into Adobe’s Executive Leadership, DX Americas Sales, Product, Marketing, and Sales Enablement organizations. This role will be responsible for developing and executing a communication strategy around our customer growth initiatives . It will increase the speed and consistency by which field insights are captured and communicated across the Americas DX organization. Driving initiatives to better understand DX customers’ priorities and identify the findings needed to ensure Adobe captures the highest customer wallet share.

What You’ll Do

This candidate will have the enterprise experience vital to discern key customer patterns and trends; developing strategic and actionable points of view to amplify across the organization and enable speed of execution. With demonstrated success standing up global customer programs across matrixed enterprise organizations, and a proven track record of fostering cohesion and dr iving strategic initiatives forward. This role is considered pivotal in helping our DX field sales gain customer insights and move with increased pace and knowledge as Adobe’s new generative services are introduced.

The role will work closely with the GM/ VP Americas Enterprise , Sr. Director of Americas Sales Operations, and Sales leaders in the United States, Latin America, and the Public Sector to ensure a clear understanding of Adobe’s DX strategy and team initiatives. This candidate’s customer acumen, program management capabilities, and strong communication skills will ensure consistent and timely customer information flow across the organization. Helping the team prioritize their sales efforts.

This role will also require a leader to create a series of targeted Americas Enterprise DX initiatives, with the goal to better understand and communicate our customers’ priorities while arming sales leaders more efficiently and effectively with real time customer feedback.

T he Director, Customer Growth Initiatives position offers a unique opportunity to make a significant impact on the Americas Enterprise field sales teams’ success and satisfaction while driving business growth and innovation. If you are someone that is passionate about delivering exceptional customer experiences and driving positive business outcomes, we’re excited for you to apply .

What You Need to Succeed

• Bachelor’s degree in B usiness , Operations, Finance or related field

• 10+ years' work experience in program management, process management, process improvement or equivalent experience

• 5+ experience in sales execution or sales operations

• 5+ years of experience in communications, including stakeholder engagement, cross-functional collaboration, and executive-level messaging

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $176,900 -- $323,350 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge, skills,and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

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In California, the pay range for this position is $223,300 - $323,350

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California :

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Internal Opportunities

Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. We’re glad that you’re pursuing a new opportunity at Adobe!

Put your best foot forward:

1. Update your Resume/CV and Workday profile - don’t forget to include your uniquely ‘Adobe’ experiences and volunteer work.

2. Visit the Internal Mobility page on Inside Adobe to learn more about the process and set up a job alert for roles you’re interested in.

3. Check out these tips to help you prep for interviews.

4. If you are applying for a role outside of your current country, ensure you review the International Resources for Relocating Employees on Inside Adobe, including the impacts to your Benefits, AIP, Equity & Payroll .

Once you apply for a role via Workday, the Talent Team will reach out to you within 2 weeks. If you move into the official interview process with the hiring team, make sure you inform your manager so they can champion your career growth.

At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.