Director Of Catering

TRYP by Wyndham Pittsburgh/Lawrenceville

Director Of Catering

Pittsburgh, PA
Full Time
Paid
  • Responsibilities

    Our unique hotel and brand has an exciting opportunity to join our team as the Director of Catering. The Director of Catering reports to the Director of Sales and is responsible for the sales and service of guestrooms, group and catering bookings, catering/event services to meet or exceed revenue goals. The Sales and Catering Manager is also responsible for account management, building long-term, value-based relationships. Responsibilities: • Prospect, negotiate, and secure weddings, social events, and local corporate business to meet or exceed established revenue goals while also supporting larger groups and events booked by the Director of Sales. • Conduct outside solicitation calls, client meetings, and tailored property tours with appropriate documentation and follow-up. • Respond promptly and professionally to all catering and group inquiries, managing leads through the full sales cycle. • Develop and maintain strong client relationships to drive repeat and referral business. • Collaborate with Sales and Operations leadership to create customized proposals, promotions, menus, and both event and outlet experiences. • Maximize food, beverage, and ancillary revenue through strategic upselling, space utilization, and experiential enhancements. • Act as a visible ambassador for the hotel within the local community to cultivate future business opportunities. Event Planning & Conference Services • Manage all assigned events from contract execution through on-site delivery and post-event follow-up. • Prepare, distribute, and interpret contracts, BEOs, event resumes, schedules of events, and related documentation. • Establish and maintain comprehensive files for each booking, ensuring accuracy and continuity. • Review function space allocations for proper timing and layout to optimize both guest experience and revenue yield. • Review event estimates, secure final guarantees within required timeframes, and ensure compliance with minimum and overset policies. • Serve as the primary on-site contact, meeting and greeting clients and key stakeholders while resolving issues with discretion and urgency. • Conduct pre-event meetings, menu readings, and event briefings with Culinary, Banquets, Engineering, Housekeeping, and Front Office teams. Operational Excellence & Reporting • Utilize proper forecasting, accounting, billing, and credit procedures; review all event billing for accuracy prior to submission. • Ensure timely and accurate transfer of post-event details to on-property teams. • Participate in weekly sales meetings, operational meetings, and business reviews as required. • Inspect event spaces to ensure presentation, setup, and service align with established brand/company standards and expectations. Qualifications: • Minimum of two years of catering sales and/or conference services experience required. • Comprehensive knowledge of banquet operations, event execution, and food and beverage service. • Strong proficiency in Microsoft Word and Excel; experience with Opera PMS and STS or similar CRM systems preferred. • Excellent verbal and written communication skills with a polished, professional presence. Compensation: $70,000 - $75,000 yearly

    • Prospect, negotiate, and secure weddings, social events, and local corporate business to meet or exceed established revenue goals while also supporting larger groups and events booked by the Director of Sales. • Conduct outside solicitation calls, client meetings, and tailored property tours with appropriate documentation and follow-up. • Respond promptly and professionally to all catering and group inquiries, managing leads through the full sales cycle. • Develop and maintain strong client relationships to drive repeat and referral business. • Collaborate with Sales and Operations leadership to create customized proposals, promotions, menus, and both event and outlet experiences. • Maximize food, beverage, and ancillary revenue through strategic upselling, space utilization, and experiential enhancements. • Act as a visible ambassador for the hotel within the local community to cultivate future business opportunities.Event Planning & Conference Services • Manage all assigned events from contract execution through on-site delivery and post-event follow-up. • Prepare, distribute, and interpret contracts, BEOs, event resumes, schedules of events, and related documentation. • Establish and maintain comprehensive files for each booking, ensuring accuracy and continuity. • Review function space allocations for proper timing and layout to optimize both guest experience and revenue yield. • Review event estimates, secure final guarantees within required timeframes, and ensure compliance with minimum and overset policies. • Serve as the primary on-site contact, meeting and greeting clients and key stakeholders while resolving issues with discretion and urgency. • Conduct pre-event meetings, menu readings, and event briefings with Culinary, Banquets, Engineering, Housekeeping, and Front Office teams.Operational Excellence & Reporting • Utilize proper forecasting, accounting, billing, and credit procedures; review all event billing for accuracy prior to submission. • Ensure timely and accurate transfer of post-event details to on-property teams. • Participate in weekly sales meetings, operational meetings, and business reviews as required. • Inspect event spaces to ensure presentation, setup, and service align with established brand/company standards and expectations.

  • Compensation
    $70,000-$75,000 per year