Director of Coordination

Brooklyn, NY | Onsite | Full-Time

$140K–$170K

Position Overview

A healthcare organization is seeking a Director of Coordination to oversee daily coordination operations, including scheduling, service coverage, team performance, and issue resolution. This role requires a strong, hands-on leader who is resourceful, solutions-oriented, and an excellent communicator.

The Ideal Candidate

• Management experience in home care, health insurance, healthcare, or a related field

• Home care experience strongly preferred

• Strong leadership, communication, and problem-solving skills

• Self-motivated, resourceful, and able to take ownership

• Comfortable managing high-volume operations and competing priorities

• Knowledge of home care regulations and Medicaid is a plus

Key Responsibilities

• Oversee daily coordination, scheduling, and service coverage

• Lead and develop coordination staff while driving accountability and performance

• Resolve escalated caregiver, client, scheduling, and coverage issues

• Improve workflows and operational efficiency

• Monitor missed visits, overtime, documentation, and other key operational metrics

• Ensure compliance with agency standards and applicable regulations

• Collaborate across departments to improve service delivery

• Support incident reporting, audits, investigations, and corrective actions as needed

Preferred Background

Preference will be given to candidates with:

1. Home care + management experience

2. Health insurance + management experience

3. Healthcare + management experience

Apply now, email your resume to: nechi@maiplacement.com