A Director of Operations for a busy Real Estate Team plays a pivotal role in driving efficiency, managing the backend, and supporting scalable growth. This person acts as the right hand to the team leader, ensuring the business runs like a well-oiled machine. The Director of Operations acts as the right hand to our team leader, overseeing daily operations, managing transaction workflows, leading support staff, and ensuring our team functions smoothly and efficiently. This role is critical in implementing systems, managing technology, and supporting scalable growth. Responsibilities: Business Operational Management • Oversee day-to-day operations to keep the team functioning at peak performance • Implement systems, workflows, and checklists for transaction management, marketing, and lead follow-up • Manage the team’s CRM, databases, and tech tools (e.g., Follow Up Boss) Transaction Coordination Oversight • Supervise or manage transaction coordinators to ensure all deals are compliant and timely • Track every listing and deal from intake to closing • Ensure legal, document, and escrow timelines are strictly adhered to Team Leadership Staff Management • Hire, train, and supervise support agents (admin, assistants, marketing, etc.) • Lead team meetings and help enforce accountability systems • Serve as a liaison between the team leader and agents/staff Marketing Brand Oversight • Coordinate listing marketing (photography, print, online ads, open houses) • Oversee digital marketing efforts (social media, email newsletters, website) • Help ensure consistency in branding and messaging across all platforms Financial Budget Oversight • Manage budgets, track expenses, and oversee profit-and-loss reporting • Approve vendor invoices and negotiate pricing/contracts • Generate performance reports and KPIs for the team leader Client Experience Service Quality • Maintain high service standards throughout the client journey • Implement systems to capture feedback, testimonials, and referrals • Handle client escalations or service issues when needed Strategic Planning Growth Support • Collaborate with the team leader on short- and long-term goals • Identify areas for improvement in efficiency, profitability, and client service • Help scale the team through recruiting, onboarding, and performance management Qualifications: • Proven experience in real estate operations or administrative roles, ideally within a team environment • Exceptional organizational and project management skills • Strong leadership and communication abilities • Detail-oriented with the ability to multitask under pressure • Tech-savvy with proficiency in real estate platforms (MLS, CRM, marketing tools) • Professional, discreet, and solutions-focused mindset • Licensed Real Estate Agent (Required) Compensation: $70,000 - $90,000 with bonuses

• Business Operational Management • Oversee day-to-day operations to keep the team functioning at peak performance • Implement systems, workflows, and checklists for transaction management, marketing, and lead follow-up • Manage the team’s CRM, databases, and tech tools (e.g., Follow Up Boss)Transaction Coordination Oversight • Supervise or manage transaction coordinators to ensure all deals are compliant and timely • Track every listing and deal from intake to closing • Ensure legal, document, and escrow timelines are strictly adhered toTeam Leadership Staff Management • Hire, train, and supervise support agents (admin, assistants, marketing, etc.) • Lead team meetings and help enforce accountability systems • Serve as a liaison between the team leader and agents/staffMarketing Brand Oversight • Coordinate listing marketing (photography, print, online ads, open houses) • Oversee digital marketing efforts (social media, email newsletters, website) • Help ensure consistency in branding and messaging across all platformsFinancial Budget Oversight • Manage budgets, track expenses, and oversee profit-and-loss reporting • Approve vendor invoices and negotiate pricing/contracts • Generate performance reports and KPIs for the team leaderClient Experience Service Quality • Maintain high service standards throughout the client journey • Implement systems to capture feedback, testimonials, and referrals • Handle client escalations or service issues when neededStrategic Planning Growth Support • Collaborate with the team leader on short- and long-term goals • Identify areas for improvement in efficiency, profitability, and client service • Help scale the team through recruiting, onboarding, and performance management