Are you a highly motivated professional ready to take your career to the next level? The Essence Realty Team is looking for a dynamic Director of Operations, someone eager to grow and help us build a world-class organization. This is a multifaceted position, and we’re looking for the best of the best! In this role, you’ll thrive if you enjoy creating and improving systems that keep both the business and agents operating at their best. You value doing things the right way, pay close attention to detail, and stay focused on achieving results. You’re the kind of person who brings persistence, stability, and growth-minded leadership while also being adaptable enough to support agents, manage marketing efforts, and oversee contracts from start to finish. So… are you ready for the challenge? Are you excited by the possibility of immense career growth with a team dedicated to excellence? If so, we want to talk! Compensation: • Salary range: $45,000-$55,000 • Performance-based bonuses • Paid time off and holidays • Professional development opportunities • A supportive and collaborative work environment Responsibilities: Agent & Team Support • Assist and support the owner in both business and administrative areas. • Support multiple agents with scheduling, coordination, and whatever they need to stay productive. • Screen and direct phone calls, manage correspondence, and coordinate appointments. • Produce reports, presentations, and briefs as needed. Marketing & Database Management • Maintain the team’s CRM and database management systems, ensuring accuracy and consistency. • Coordinate and execute marketing efforts for listings, the business, and the team through social media, digital marketing, and other channels. • Prepare polished listing presentations and advertising campaigns that drive visibility and results. Contract-to-Close & Client Experience • Oversee transaction and listing coordination, from contract to close. • Guide clients through the process, ensuring they have an extraordinary experience. • Anticipate needs, resolve issues proactively, and maintain compliance with legal requirements. Operations & Financial Management • Manage day-to-day office operations and ensure smooth workflow across the team. • Track expenses accurately and assist with budgeting. • Build, implement, and optimize systems for communication, financial management, information tracking, and process improvement. Leadership & Growth • Supervise and support transaction management staff, including onboarding, training, and evaluations. • Help recruit, hire, and hold team members accountable as the business grows. • Love checklists, to-do lists, and paperwork—and inspire others to embrace accountability and excellence. Qualifications: • Strong problem-solving skills and the ability to work independently. • Leadership qualities with a proven ability to build and support a winning team. • Excellent verbal and written communication skills. • High attention to detail, accuracy, and follow-through. • Exceptional organizational and project management skills. • Ability to manage multiple projects within deadlines and budgets. • Discretion with confidential information. • Financial management skills. • Calm under pressure, growth-focused, and service-minded. Compensation: $45,000 - $55,000

• Agent & Team Support • Assist and support the owner in both business and administrative areas. • Support multiple agents with scheduling, coordination, and whatever they need to stay productive. • Screen and direct phone calls, manage correspondence, and coordinate appointments. • Produce reports, presentations, and briefs as needed.Marketing & Database Management • Maintain the team’s CRM and database management systems, ensuring accuracy and consistency. • Coordinate and execute marketing efforts for listings, the business, and the team through social media, digital marketing, and other channels. • Prepare polished listing presentations and advertising campaigns that drive visibility and results.Contract-to-Close & Client Experience • Oversee transaction and listing coordination, from contract to close. • Guide clients through the process, ensuring they have an extraordinary experience. • Anticipate needs, resolve issues proactively, and maintain compliance with legal requirements.Operations & Financial Management • Manage day-to-day office operations and ensure smooth workflow across the team. • Track expenses accurately and assist with budgeting. • Build, implement, and optimize systems for communication, financial management, information tracking, and process improvement.Leadership & Growth • Supervise and support transaction management staff, including onboarding, training, and evaluations. • Help recruit, hire, and hold team members accountable as the business grows. • Love checklists, to-do lists, and paperwork—and inspire others to embrace accountability and excellence.