Director of Sales Operations – EmpowerHome Full-Time | In-Office | Leadership Role | Real Estate Operations & Team Management EmpowerHome, one of the nation’s top-performing real estate teams, is seeking a Director of Sales Operations to lead performance, streamline business operations, and drive sustainable growth at the local level. This leadership role is ideal for an experienced professional with a strong background in sales operations, real estate management, and team leadership. You’ll be at the center of empowering agents for success — overseeing daily operations, onboarding and coaching new agents, and ensuring the team delivers world-class client service. Compensation • Base Salary: $55,000 – $65,000 annually • Bonus Potential: • $10,000–$20,000+ in Year 1 • $20,000+ after the first full year • Profit Share: 2% of net profit growth (paid monthly in arrears) • Production Bonus: 5% of GCI on the first 5 transactions of new agents that join the team Benefits • Healthcare, Dental, and Vision Insurance • 401(k) (eligible after 6 months) • Paid Time Off (PTO): • 2 weeks of vacation (accrued) • 3 days of sick leave (accrued) Responsibilities: What You Will Be Doing: Sales Operations & Performance Management • Lead onboarding and launch of new agents into the EmpowerHome system. • Coach agents on client service, sales conversion, and proven EmpowerHome strategies. • Assign team-generated appointments strategically to maximize conversion rates. • Monitor performance metrics to ensure sales goals are met or exceeded. • Provide hands-on coaching through agents’ first five transactions. • Ensure consistent use of EmpowerHome’s sales systems, CRM, and best practices. • Track, analyze, and report on performance metrics to align with company goals. Operational Leadership • Oversee daily operations of the local EmpowerHome office. • Train and manage operational staff (listing managers, transaction coordinators). • Manage the local office budget, including AP/AR tracking and expense approvals. • Handle compliance, contracts, and financial documentation with the Market Center. • Maintain efficient workflows and drive operational excellence across the team. Onboarding & Training • Lead onboarding for all new agents to ensure a smooth transition into production. • Integrate new team members into EmpowerHome’s culture, systems, and workflows. • Deliver training that equips agents and staff for success in a fast-paced environment. Team & Client Experience • Plan and execute local team and client events in collaboration with HQ Marketing. • Act as the communication bridge between the local office and EmpowerHome leadership. • Foster a positive, growth-minded culture that enhances productivity and morale. Systems Management & Reporting • Review real estate tracking and management software (CTE or similar) for accuracy. • Oversee CRM systems to ensure timely follow-up and proper pipeline management. • Support rollout of new lead generation initiatives (Open House, Sign, and Success Story Systems). Qualifications: Desired Competencies & Skills • Proven leadership and coaching abilities with a results-driven mindset. • Strong background in sales operations, real estate operations, or business management. • High proficiency in CRM systems , data tracking, and sales analytics. • Excellent organizational and multitasking skills with strong attention to detail. • Financial acumen with experience in managing and tracking budgets. • Effective communicator across all organizational levels. • Ability to thrive in a fast-paced, high-growth environment. Qualifications • 3+ years of leadership experience in sales operations or real estate operations. • Active Real Estate License required. • Experience managing operational staff and coaching real estate professionals. • Strong understanding of the residential real estate process. • Proficiency in MS Office, GSuite, CRMs, MLS, and real estate tracking tools. • Highly motivated, proactive, and committed to excellence. At EmpowerHome, we’re not just building a team — we’re developing leaders. You’ll be part of a nationally recognized real estate organization that values growth, accountability, and excellence. As Director of Sales Operations, you’ll have the opportunity to shape the future success of our agents and make a lasting impact on the business. Join a team that empowers success — apply today to become the next Director of Sales Operations at EmpowerHome. Compensation: $85,000

• What You Will Be Doing: Sales Operations & Performance Management • Lead onboarding and launch of new agents into the EmpowerHome system. • Coach agents on client service, sales conversion, and proven EmpowerHome strategies. • Assign team-generated appointments strategically to maximize conversion rates. • Monitor performance metrics to ensure sales goals are met or exceeded. • Provide hands-on coaching through agents’ first five transactions. • Ensure consistent use of EmpowerHome’s sales systems, CRM, and best practices. • Track, analyze, and report on performance metrics to align with company goals.Operational Leadership • Oversee daily operations of the local EmpowerHome office. • Train and manage operational staff (listing managers, transaction coordinators). • Manage the local office budget, including AP/AR tracking and expense approvals. • Handle compliance, contracts, and financial documentation with the Market Center. • Maintain efficient workflows and drive operational excellence across the team.Onboarding & Training • Lead onboarding for all new agents to ensure a smooth transition into production. • Integrate new team members into EmpowerHome’s culture, systems, and workflows. • Deliver training that equips agents and staff for success in a fast-paced environment.Team & Client Experience • Plan and execute local team and client events in collaboration with HQ Marketing. • Act as the communication bridge between the local office and EmpowerHome leadership. • Foster a positive, growth-minded culture that enhances productivity and morale.Systems Management & Reporting • Review real estate tracking and management software (CTE or similar) for accuracy. • Oversee CRM systems to ensure timely follow-up and proper pipeline management. • Support rollout of new lead generation initiatives (Open House, Sign, and Success Story Systems). • Prepare materials and agendas for local and regional team meetings.