Job Title:

Director, Program Management

Overview:

The Director, Program Management role will have primary responsibility of managing a transformative and business critical multi-year program called OneHub, supporting the Cross-Border Services (XBS) business. XBS enables a wide range of cross-border payment flows and use cases, including trade payments, remittances, and disbursements. OneHub aims to address the complexity of cash management, FX, accounting, and finance for XBS through development of a platform including inhouse and external systems. In addition to OneHub, this role will have the responsibility to manage other strategic projects within Transfer Solutions department. This will also have people management responsibilities overseeing the work of junior team members who will assist in managing these projects.

Working with Vice President of Program Management within Strategic Programs team in Transfer Solutions business group, the person in this role will help manage and lead various program activities such as initiative ideation, requirement gathering and validation, program planning, budget management, and vendor engagement across projects. This role will be responsible for engaging with multiple internal (e.g. Product, Engineering, Finance, Legal, Treasury and Controllers) and external teams (multiple vendors) to build OneHub.
Role

The responsibility is to perform program management across projects, enabling an acceleration in initiative execution and maintain momentum throughout the program life cycle. Key responsibilities include:

Program Management: Plan, oversee, coordinate, deliver and assure related projects to achieve strategic objectives.

Stakeholder Management: Engage and manage relationships with key internal and external stakeholders, ensuring their needs and expectations are met.

Risk Management: Identify, assess, and mitigate risks to ensure program success.

Budget Management: Oversee the program budget, ensuring financial resources are used effectively.

Performance Monitoring: Track and report on program progress, using metrics to measure success and identify areas for improvement.

Change Management: Manage changes in program scope, schedule, and resources, ensuring minimal disruption.

Communication: Maintain clear and consistent communication across all levels of the organization.

All About You
- Prior experience of program/project management ownership in complex and multi-functional environment.
- Experience of working with technology and product management teams to deliver projects.
- Strong leadership skills, including getting work done through others, holding others accountable and leading a direction for the team.
- Strong negotiation and influencing skills, and proven ability to lead complex cross-functional projects.
- Proven track record of successfully managing multi-year programs and delivering complex projects on time and within budget
- Excellent verbal and written communication skills including experience of presenting project progress to senior leadership.

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