Benefits:

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Donation matching

Health insurance

Paid time off

Training & development

Vision insurance

Wellness resources

Jackson Hewitt is looking for a dynamic professional with the unique ability to be strategic while also demonstrating a strong aptitude for hands-on execution and frontline operations. This is an exciting opportunity to stand up a new growth opportunity across our US retail channel in a leadership role actively engaged in the tactics to win.

Director of Small Business Bookkeeping Growth & Development, manages the daily execution of the business development strategy, plans, and processes to drive sales, increase revenue, expand market share, and accomplish financial objectives. This position will play a key role in defining the strategy of a new business opportunity aimed at expanding the client lifetime value with Jackson Hewitt. You will be responsible for leading and collaborating with Franchise and Company Owned commercial operations to expand the suite of services across the network.

This hybrid position is based in our Sarasota, Florida corporate office and has required in-office days of Tuesday – Thursday with flexibility for remote days on Monday and Friday.

What you will do here:

Leverage client data and insights to define the client profile, identify potential clients, and develop strategies for targeting them (including creating sales plans, setting targets, and managing the sales process).

Partner with FZ/COO commercial operators, marketing, and product development teams to align efforts.

Identifies targets and establishes metrics to evaluate the attainment of goals. Ensures project milestones and goals are achieved within budget.

Guides commercial teams in implementing best practices and employing effective strategies for client engagement, outreach expansion, and service delivery.

Establish and nurture strong client relationships. Present the bookkeeping value proposition and customize solutions to meet client needs (e.g., COO service delivery).

Creates and utilizes connections and relationships within the bookkeeping industry, business environment, and client base to comprehend and address changes in competition, pricing, and product demand.

Engage in collaborative business meetings to update key stakeholders.

Skills you will bring for success:

Bachelor’s degree in business or related discipline or experience.

7+ years of experience in retail business growth and/or expansion (promoting and upselling a company’s products or services).

A proven track record of leading retail organization growth focused on new business, new concepts and program piloting, evaluation, and implementation required.

Exemplary project management skills required.

Strategic thinker with operational know-how and executional excellence.

Strong change management skills

Strong Microsoft Office Suite skills required.

Excellent presentation skills: Ability to effectively present the company's value proposition to Commercial operations and/or potential clients.

Sales experience: A proven track record of successfully generating leads and closing deals is highly valued.

Business acumen: Understanding of business principles, market trends, and competitive landscape.

Analytical: Ability to analyze data, identify trends, and develop effective strategies.

Relationship-building: Ability to build rapport with clients and foster long-term partnerships across Commercial operations.

Self-motivated and results-driven: Ability to work independently and achieve goals.

What you’ll get if you join us:

Competitive Salary + Bonus

Unlimited Paid Time Off + 14 Paid Holidays

401k + Match

Medical, Dental, and Vision

Pet Insurance

Company Celebrations and Appreciation Events

Fast-paced, innovative culture with an open and collaborative environment

Ample opportunity to develop core and new skillsets and have a stake in your own success

Freedom to create your best work and make a visible impact on the organization

Opportunities for advancement within the organization

Flexible work from home options available.

PTIN Certification: Yes

Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

CANDIDATE ACKNOWLEDGEMENT:

Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.

I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.

I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.

By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.

By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.