Director Support Professional

J

JCSI

Director Support Professional

Westborough, MA
Full Time
Paid
  • Responsibilities

    Direct Support Professional — Community Day Program

    Location: Westborough, MA

    Pay & benefits: $18–$22/hour · Full-time · Medical, PTO

    We're hiring a Direct Support Professional (DSP) to help participants build independence, navigate daily life with confidence, and stay connected to their community — through hands-on skill-building, advocacy, and support with daily living activities.

    What you'll do

    • Support daily living activities (meals, light housekeeping, self-care) while teaching skills that build independence.
    • Advocate for participants' rights, preferences, and dignity, and support their community, social, and vocational activities.
    • Safely drive agency passenger vans on scheduled routes; assist participants boarding and disembarking.
    • Complete required documentation on time, in line with our program guidelines and Massachusetts DDS guidelines; maintain HIPAA/DDS confidentiality.
    • Communicate proactively with supervisors, guardians, and community partners; complete required training and certifications.

    What you'll need

    Required:

    • High school diploma, GED, or equivalent
    • 18 years of age or older
    • 1+ year of experience supporting individuals with disabilities
    • Valid driver's license with a clean driving record
    • Familiarity with DDS regulations and Medicaid waiver programs
    • Demonstrated computer literacy for electronic documentation
    • Strong verbal and written communication skills
    • Experience with behavior support plans or positive behavior strategies
    • Organizational skills and attention to detail
    • Ability to pass and maintain all required training
    • Satisfactory background check results

    Preferred:

    • Associate's degree in Human Services, Psychology, or a related field
    • CPR/First Aid certification (training provided if not already held)
    • Bilingual or multilingual capabilities

    Physical requirements: ability to bend, lift up to 50 lbs., push/pull/reach, and walk or stand for extended periods.

    Pre-employment screening: DPPC Abuse Registry check, CORI and national fingerprint-based background checks, driver's license/MVR verification.

    We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or age.