Job Title:

Director, U.S. Small Business, Microbusiness Growth Products & Services

Overview:

Overview:
Mastercard's North America (NAM) Small Business Segment team leads efforts to support small businesses across the U.S. and Canada. Within this group, the Financial Inclusion & Access to Capital team focuses on empowering microbusinesses, which are businesses generating less than $500,000 in annual revenue or employing fewer than 10 employees, through strategic partnerships and customer engagement. Microbusinesses represent approximately 80% of the 34 million businesses in the U.S. By delivering tailored payment solutions that our customers can offer to their small business, we help address the unique challenges microbusinesses face in accessing financial tools. These businesses are vital to local economies but often face barriers and benefit from solutions designed to help them thrive.

We are seeking a seasoned product leader to drive the growth and commercialization of solutions for the microbusiness segment. The Director of U.S. Microbusiness Growth Products & Services will report to the Vice President of Financial Inclusion & Access to Capital and lead strategic initiatives that unlock value for microbusinesses. This includes developing and executing go-to-market strategies for carded and non-carded solutions, expanding acceptance, and driving innovation aligned with Mastercard's broader priorities. The ideal candidate is passionate about advancing product growth, highly motivated, analytically minded, and commercially focused.

Role:
• Lead the end-to-end U.S. microbusiness acceptance strategy, including partnerships, narratives, and solutions to grow revenue and gain market share
• Identify and execute strategic initiatives that advance Mastercard's growth strategy by capturing the secular shift from cash, check, and ACH to electronic/card payment solutions
• Drive commercialization and go-to-market execution for microbusiness solutions (e.g., instant payouts), ensuring alignment with customer needs and market dynamics
• Analyze customer needs, anticipate market trends, and conduct competitive analysis to inform strategy
• Partner with sales, account management, and product teams to deliver simplified onboarding and low-cost acceptance solutions
• Collaborate with cross-functional teams (Product Sales, Legal, Loyalty, Services, and New Payment Flows) to embed microbusiness needs into broader initiatives
• Engage with customers to gather feedback and identify opportunities for continuous product improvement
• Identify new growth opportunities within and beyond Mastercard, assessing strategic and financial impact
• Represent microbusiness initiatives internally and externally, influencing senior stakeholders and driving alignment

All About You:
• Proven experience in product management, go-to-market strategy, and commercialization
• Strong understanding of small business pain points, with a focus on microbusinesses and new entrepreneurs
• Experience with card solutions, card acceptance, and/or digital payments is preferred
• Strong customer focus and ability to translate insights into actionable strategies
• Analytical thinker who uses data to drive decisions and solve problems
• Operates with urgency to drive the delivery of tangible outcomes
• Excellent communicator with the ability to influence across all levels and collaborate cross-functionally
• Bachelor's degree required; MBA preferred

To find US Salary Ranges, visit People Place. Under the Compensation tab, select "Salary Structures." Within the text of "Salary Structures," click on the link "salary structures 2025," through which you will be able to access the salary ranges for each Mastercard job family. For more information regarding US benefits, visit People Place and review the Benefits tab and the Time Off & Leave tab.