JOB LEVEL
M60/P60
EMPLOYEE ROLE
Individual Contributor

** The opportunity:**

The Director of Business Operations will report to the VP, Solution-Led and Select Markets in Sales Americas. This individual will partner with cross-functional teams and leadership business operations counterparts in the sales organization to lead and drive pivotal initiatives and ensure sales readiness within this segment of our Sales Americas organization.

The successful candidate will serve as a liaison between sales and other departments (Marketing, Product, Finance, Legal, etc.) to ensure alignment and remove roadblocks. They will play a pivotal role in managing and enhancing day-to-day operational activities, and implementing business and change management strategies to support the VP and our evolving business goals. This leadership role requires a blend of critical thinking, operational proficiency, project management, and effective communication skills to facilitate smooth transitions and improvements across the sales organization.

** What you’ll do:**

Communications & Customer Engagement

• Develop and deliver clear, compelling talking points and messaging for customer meetings, executive briefings, and strategic engagements.
• Coordinate with internal teams to proactively identify gaps in readiness and ensure teams have what they need to be successful.
• Prepare executive-level presentations and briefings for internal and external customers.

Strategy & Change Management

• Build strong sales leadership partnerships to translate business strategy into actionable plans and communications that drive alignment and execution.
• Lead change management initiatives that support growth, transformation, and operational excellence.

Programs & Cadence Management

• Drive the operational rhythm through the planning and execution of key leadership meetings, including weekly staff meetings, QBRs, SKOs, and strategic offsites.
• Ensure follow-through on action items and accountability across the leadership team.
• Manage the coordination and delivery of internal and external employee events and meetings, fostering clear and effective communication among cross-functional teams
• Act as the connective tissue between Marketing, Strategy, Enablement, and Field Execution.

Executive Decision Support

• Act as a thought partner to the VP of Sales, providing insights and recommendations to support strategic decision-making and priority focus areas.
• Serve as a trusted advisor to the VP of Sales, helping prioritize initiatives, manage communications, and drive accountability.

Culture & Team Effectiveness

• Help foster a high-performance, inclusive, and collaborative team culture.
• Support leadership development, onboarding, and internal communications to keep teams informed and engaged.

** What you’ll need to success:**

• Bachelor’s degree or equivalent experience in business administration, management, or a related field; MBA or advanced degree preferred.
• Proven record of at least 5-7+ years of sales operations, business process improvement, and change management experience with at least 5 years in a leadership role.
• Strong analytical and critical thinking skills, with the ability to interpret data and trends to drive strategic decisions.
• Exceptional project management abilities, including planning, execution, and resource allocation
• Excellent communication and people skills, capable of effectively collaborating with diverse teams and senior partners.
• Demonstrated experience in leading change management initiatives, with a deep understanding of change management principles and methodologies.
• Proficiency in CRM systems, sales automation tools, and other relevant technologies.
• Strong leadership capabilities, with a proven ability to inspire and lead teams toward achieving shared objectives.
• Adaptable, agile and resilient in a fast-paced, dynamic environment.
• Industry experience in relevant sectors (e.g., technology, healthcare, finance) is a plus!

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $142,700 -- $276,500 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge, skills,and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California :

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Internal Opportunities

Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. We’re glad that you’re pursuing a new opportunity at Adobe!

Put your best foot forward:

1. Update your Resume/CV and Workday profile - don’t forget to include your uniquely ‘Adobe’ experiences and volunteer work.

2. Visit the Internal Mobility page on Inside Adobe to learn more about the process and set up a job alert for roles you’re interested in.

3. Check out these tips to help you prep for interviews.

4. If you are applying for a role outside of your current country, ensure you review the International Resources for Relocating Employees on Inside Adobe, including the impacts to your Benefits, AIP, Equity & Payroll .

Once you apply for a role via Workday, the Talent Team will reach out to you within 2 weeks. If you move into the official interview process with the hiring team, make sure you inform your manager so they can champion your career growth.

At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

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