Director of Clinical Service

Mental Health Company

Director of Clinical Service

Washington, DC
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Competitive salary

    Dental insurance

    Employee discounts

    Free uniforms

    Health insurance

    Opportunity for advancement

    Paid time off

    Parental leave

    Training & development

    Tuition assistance

    Vision insurance

    Wellness resources

    Hands-On Clinical Leader | Systems Builder | Compliance-Driven | Core Agency–Experienced Clinical Authority

    PTWMSI is seeking a hands-on, decisive Clinical Director with direct experience working within, supporting, or building clinical infrastructure aligned with Core Service Agency (CSA) or equivalent community mental health regulatory environments. This role requires a clinical leader who understands not only behavioral health care delivery—but the regulatory, operational, and clinical systems required to operate a compliant, audit-ready outpatient mental health program.

    Key Responsibilities

    Clinical Standards, Quality & Technical Leadership

    Establish, maintain, and enforce clinical standards across PTWMSI programs, ensuring consistent, high-quality, trauma-informed care.

    Develop and implement clinical workflows, documentation standards, and treatment planning requirements aligned with DBH Chapter 30 and Core Agency expectations.

    Serve as the organization’s primary clinical authority, providing consultation on complex cases, clinical decision-making, and evidence-based practices.

    Ensure clinical systems and workflows support regulatory compliance, quality care delivery, and operational scalability.

    Compliance, Fidelity & Core Agency Regulatory Alignment

    Serve as the clinical lead for compliance with:

    Joint Commission standards

    DC Department of Behavioral Health (DBH) Chapter 30 regulations

    Core Service Agency (CSA) clinical and operational requirements

    CAFAS implementation and fidelity

    Grant-funded clinical program requirements

    Lead audit readiness efforts, including chart reviews, documentation audits, corrective action planning, and remediation.

    Translate regulatory and accreditation requirements into clear, actionable expectations for clinicians and supervisors.

    Support the organization’s readiness for Core Agency designation and ongoing regulatory compliance.

    Training, Supervision & Clinical Infrastructure Development

    Provide clinical supervision, consultation, and guidance to clinicians and clinical supervisors as appropriate.

    Maintain a small case load

    Develop and deliver training focused on:

    Clinical reasoning and defensible treatment planning

    Documentation quality and audit readiness

    Compliance with DBH, Joint Commission, and regulatory standards

    Core Agency clinical and operational expectations

    Build clinical capacity and ensure staff understand regulatory and clinical standards required for compliant service delivery.

    Cross-Functional Leadership & Organizational Development

    Partner with executive leadership, including the CEO, COO, Medical Director, Compliance Officer, and Program Leadership, to strengthen clinical infrastructure and compliance readiness.

    Identify gaps in clinical systems and implement solutions that improve quality, compliance, and operational effectiveness.

    Ensure clinical integrity and compliance scale appropriately as the organization grows and expands services.

    Direct Clinical Involvement (Strategic and Targeted)

    Provide clinical consultation and limited direct service delivery as needed, including case consultation, crisis support, or program support (e.g., DC MAP).

    Maintain active clinical engagement to ensure leadership decisions remain grounded in clinical practice.

    Required Qualifications

    Master’s degree in Social Work, Counseling, Psychology, or related behavioral health field

    Active DC LICSW, LPC, or license eligible in Washington, DC

    Minimum 5 years of behavioral health clinical experience

    Minimum 2 years providing clinical supervision, program leadership, or advanced clinical consultation

    Who Thrives in This Role

    Has worked within or understands the regulatory structure of a Core Service Agency or equivalent environment

    Can identify operational and clinical gaps and implement effective solutions

    Leads through expertise, clarity, and accountability

    Is comfortable building clinical infrastructure and systems

    Wants to help build and scale a compliant, high-quality behavioral health organization