Benefits:

403(b) matching

403(b)

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Wellness resources

As the Director of Clinical Services, you will play a crucial role in overseeing and enhancing the Counseling and Health Services programs at the Crisis Center for South Suburbia. You’ll provide clinical leadership, supervise a talented team of clinical staff and interns, and directly engage in counseling services while upholding the agency’s mission to support survivors of domestic violence. This is a leadership position where you will shape the future of our clinical services, ensuring the integration of best practices and a trauma-informed approach that delivers comprehensive care to clients.

About Crisis Center for South Suburbia The Crisis Center for South Suburbia is a non-profit organization dedicated to providing emergency shelter and vital services to individuals and families impacted by domestic violence. We positively impact over 10,000 lives annually, operating a 54-bed shelter and offering a wide array of life-changing services to the Chicago South Suburban communities. Our organization is grounded in respect for diversity and inclusivity, and as an equal opportunity employer, we encourage individuals from all backgrounds to apply and contribute to our mission.

Job Description In the role of Director of Clinical Services, your responsibilities will include:

Providing clinical leadership and oversight to ensure trauma-informed, culturally competent, and client-centered care across the Counseling and Health Services programs.

Supervising, evaluating, and supporting clinical staff, interns, and contractors through regular supervision, case reviews, and professional development.

Maintaining a small caseload of 6–10 clients, delivering direct counseling services, and supporting staff during emergencies or crises.

Managing the Substance Use and Harm Reduction programs, ensuring appropriate assessments, goal planning, and effective service delivery.

Overseeing the contracted Nurse Practitioner (NP) and Registered Nurse (RN), ensuring integration of medical and clinical services for clients with complex needs.

Developing and implementing clinical protocols, policies, and procedures, leading quality improvement initiatives, and monitoring program effectiveness.

Ensuring compliance with documentation standards, licensing regulations, and confidentiality requirements.

Facilitating staff training and professional development initiatives, with a focus on building staff capacity and promoting staff wellness.

Contributing to agency-wide planning, policy development, and collaborative efforts as part of the Leadership Team.

Assisting with grant writing, reporting, and evaluation for counseling and health services programs.

Representing the agency in community meetings, external forums, and serving as a liaison with funders and partners.

Education & Experience Requirements:

Master's Degree - LCSW/LCPC

3-5 years Counseling experience

3-5 years supervisory or management experience

Top Benefits & Perks We offer a competitive salary and a comprehensive benefits package, which includes:

Health, vision, and dental insurance.

Life insurance and additional voluntary benefits.

Paid time off, including holidays and wellness time.

403(b) retirement matching.

Professional development opportunities and career growth.

A supportive work environment that prioritizes staff wellness.

Location This position is based in Tinley Park. Tinley Park offers a suburban atmosphere with easy access to surrounding areas, and is well-connected to city amenities via public transportation and expressways, making it an ideal location for commuting.