Benefits:

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

At Connect Service Solutions, we believe that communication is the foundation of connection—and connection is at the heart of everything we do. We're looking for a dynamic, forward-thinking Director of Communications to lead our marketing and communications strategies, shape our brand presence, and connect our people, partners, and clients with meaningful stories and bold vision.

This role is perfect for a seasoned communications leader who can balance strategic planning with creative execution and inspire teams to deliver measurable impact.

What You'll Do

As our Director of Communications, you'll serve as a strategist, storyteller, brand champion, and team leader. Your responsibilities will include:

Developing and executing integrated marketing and communications strategies aligned with company goals

Collaborating with executive and business leaders to unify messaging across business units

Establishing and enforcing brand guidelines to ensure a consistent and impactful voice

Overseeing all digital marketing, advertising, and campaign efforts

Enhancing the company’s online presence through website, social media, and digital platforms

Conducting market research and competitive analysis to identify growth opportunities

Designing and implementing internal communications strategies to boost employee engagement

Managing media relations, public relations, and corporate communications

Leading crisis communication planning and response

Supporting sales and business development teams with proposals, presentations, and case studies

Leading marketing initiatives that generate leads and improve customer engagement

Tracking and analyzing marketing performance to ensure high ROI

Building and managing a high-performing marketing and communications team

Overseeing the marketing department’s budget and ensuring effective use of resources

Creating dashboards to monitor KPIs and marketing performance

Presenting strategic updates and reports to leadership and stakeholders

Using data and insights to drive continuous improvement in communication strategies

What You Bring

Required Qualifications:

Bachelor’s degree in marketing, communications, business, or a related field (or equivalent experience)

Minimum 7 years of experience in marketing and communications

Minimum 5 years of leadership experience managing teams and driving strategy

Preferred Qualifications:

Master’s degree in business administration (MBA) or related field

Experience overseeing marketing for multiple brands or business units

Experience with CRM, marketing automation, and analytics tools

Skills That Set You Apart

Strategic thinking with hands-on execution ability

Expertise in digital marketing, content strategy, and branding

Strong leadership and team-building capabilities

Excellent communication skills and high emotional intelligence

Ability to analyze KPIs and translate data into action

Budget management and financial forecasting skills

Effective at presenting to executives and cross-functional teams

Proficiency in marketing software and platforms

Who You Are

You live by our AGILE values:

Accountable – You take ownership of results

Growth-minded – You strive to learn and evolve

Integrity-driven – You act with honesty and professionalism

Leader – You inspire and support others

Everyday Improver – You seek opportunities to do better

Work Environment & Requirements

Office-based role in a climate-controlled environment

Must pass a background check and motor vehicle check

Occasional lifting of up to 25 lbs. may be required

Why Join Connect Service Solutions?

At Connect, we’re building more than just marketing campaigns—we’re building lasting impact. You’ll be part of a forward-thinking company that values innovation, empowers its people, and is committed to excellence.

Ready to lead with purpose and shape the voice of a growing organization? Apply now and help us tell our next great story.

Flexible work from home options available.