LEHIGH VALLEY ADULT SERVICES
Job Description:
Job Title: Director of Community Based Services/Programs
The Director of Community Based Services/Programs is responsible for programmatic oversight, community-based programming, consumer satisfaction surveys, employee cross-training, shift coverage (as needed), crisis response, assessments and evaluations of individuals and program participants, as well as other related community integration/administrative functions.
Job Duties and Responsibilities:
Manage community integration and coordinate Supported Employment options, assuring overall quality of services provided.
Manage all aspects of compliance for community-based services
Manage the work of the direct support specialists and job coaches to ensure good workflow and productivity
Audit community services functions regularly
Ensure program design is current and develop support plan objectives
Implements community-based standards of excellence for clients in the residential program and day center
Responsible for performance, training and development of all staff who work with individuals who receive community-based services
Audits staff documentation for timeliness and accuracy
Evaluates staff performance and takes corrective action
Takes immediate corrective/disciplinary action if required to address any issues
Addresses issues with staff on quality of documentation in coordination with Case Managers
In coordination with residential scheduler, ensure proper staffing ratio is implemented based on the master schedule
Manages emergency situations to provide for the safety of the persons supported
Assists Case Managers, Support Coordinators, and staff in implementing persons supported activities of daily living, meeting the goals stated in the Individual Support Plan (ISP) to provide a meaningful day and records the progress
Coordinates with Case Managers to approve scheduled activities for persons supported in advance; assesses and approves unscheduled activities as indicated
Conducts unannounced community visits as required
Abides by all policies, procedures, regulations and guidelines for safety, quality assurance and general corporate oversight
Evening and weekend work may be required to meet the needs of the individual persons supported
Attend and contribute to internal weekly meetings, complete required staff trainings, and attend community meetings/events relevant to clients and their progress.
Participate in ongoing staff development and maintain cooperative working relationships with all agency staff, and community partners.
Act as Director of Older Adult Programming
Review and perform annual and quarterly audits.
Participate in Individual Support planning, Interdisciplinary Team meetings, and Individual Monitorings.
Coordinate volunteer opportunities for individuals and program participants
Other related duties as assigned
Skills, Knowledge and Abilities
Education and Experience Requirement
· Bachelor’s in human services field or similar is required
· Master’s degree is preferred
· Minimum four (4) years supervisory experience
· First Aid Certification required; Instructor level training preferred
Skills requirement
· Knowledge of Microsoft Office
· Attention to detail
· Excellent oral and written skills
· Ability to work independently and as part of a team
· Commitment to cultural sensitivity and diversity in the workplace
· Able to think creatively and develop innovative solutions
Hours
· Full time – Day, Evening, Weekends
Language Skills
Ability to read and interpret documents such as procedure manuals and work instructions. Ability to write routine reports and correspondence.
Other Skills and Abilities
Must have customer service skills and the ability to work independently
Certificates, Licenses, Registrations
Current and valid driver’s license
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Individuals may need to sit or stand as needed. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or Lifting as required to file documents or store materials throughout the workday. Proper lifting techniques required. May include up to 50 pounds.
Work Environment
The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
For the most part ambient room temperatures, lighting and traditional office and home equipment as found in a typical residential environment.